Service Charge Audit Accountant/Surveyor
GCL West Bridgford, England, United Kingdom
3 days ago Be among the first 25 applicants
This is an exciting opportunity to join a growing team of dedicated colleagues who deliver the highest level of expertise and service to our clients. Based at our offices in West Bridgford on the outskirts of Nottingham, this role involves all aspects of Service Charge Audit across our client base, ranging from major national companies to smaller regional occupiers. The successful candidate will work within the Tenant Services team and report to the Director of Tenant Services.
Responsibilities
1. Service Charge Audit: Communicate daily with clients to ensure timely processing of information, including invoices, budgets, reconciliations, and related documents.
2. Audit received information promptly and thoroughly, providing status updates with commentary.
3. Analyze and perform due diligence on clients' commercial leases to ensure correct re-charging of service charges, in accordance with lease terms and relevant codes of practice.
4. Liaise with managing agents, landlords, and third parties to ensure service charges align with lease terms and are fair and reasonable.
5. Make recommendations following audits and negotiate with third parties to secure credits or reductions in service charge liabilities.
6. Handle client queries related to invoices and general matters, resolving issues in a timely manner.
Client Engagement
Meet periodically with clients, providing reports and advice in collaboration with the wider team and the Director of Tenant Services.
Person Specification
Skills, Qualifications & Experience: MRICS or relevant property accounts/property management background with 3+ years of experience. Experience in new business development, onboarding, and ongoing client management. People management skills, training experience, and potential to lead a small team.
Knowledge
* Common sense and legal/finance document analysis skills.
* Understanding of the commercial property industry and lease analysis.
* Knowledge of service charge budgeting, reconciliation, and building insurance re-charges.
* Basic finance knowledge related to invoicing procedures.
Skills & Abilities
* Proficiency in Microsoft Office, especially Excel (V-lookups, large data management).
* Attention to detail, organization, and multitasking abilities.
* Strong communication skills across stakeholder levels.
* Experience with remote conferencing tools like Zoom or Teams.
* Ability to prioritize workload effectively and use workflow software such as Monday.com.
* Business writing and presentation skills.
Package & Progression
Starting at 25 days annual leave plus bank holidays, early Friday release, office closure during Christmas/New Year, flexi time, hybrid working options, and opportunities for role advancement.
Application Process
Send CV and Cover Letter to recruitment@gcllimited.com
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