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Utilities administrator

Peterborough
Encore Estate Management Ltd
Posted: 22 April
Offer description

Are you highly organised, detail-oriented and great at keeping things moving behind the scenes? Were looking for a Utilities Administrator on a 6 month fixed term contract (possibility to be extended), supporting the supplier accounting function for a portfolio of properties on behalf of one of PREIMs key clients.

This is a fantastic opportunity for someone who enjoys working in a fast‑paced environment, solving problems, building strong working relationships and delivering accurate work to tight deadlines. Youll work closely with both the client team and external utility suppliers, playing an important role in ensuring the smooth administration of utility accounts for void properties.


What youll be doing

In this role, youll be responsible for ensuring company policies and procedures are applied consistently and to a high standard, with a strong focus on accuracy and timely delivery.

* Managing the utilities process for a portfolio of void properties
* Receiving and scanning purchase invoices and statements from utility suppliers and councils
* Recording and allocating purchase invoices, ensuring:
o correct billing addresses
o accurate start and end dates
o meter readings are checked
o billing is accurate
* Contacting utility suppliers and councils to investigate and resolve billing queries; ensuring all invoice queries are investigated, or actively under investigation, within the month
* Closing completed properties promptly and settling final bills with all suppliers
* Preparing fortnightly payment runs for review by the Head of Support Services
* Producing creditors reports for client review
* Raising BACS files and bank movement reports
* Supporting the accounts team and other departments with day-to-day and ad hoc tasks
* Liaising with the key client to ensure urgent matters are handled efficiently

Experience in service charge client accounting would be an advantage, but is not essential.

Experience with Qube and/or Citrix is desirable, but not essential.


Skills

* Excellent time management, prioritisation and diary management skills
* Strong team‑working ability, with an approachable and helpful attitude
* Excellent written and verbal communication skills
* Strong IT skills, including proficiency in Microsoft Outlook, Word and Excel


Behaviours

* Thorough – you have excellent attention to detail and think beyond the checklist
* Accountable – you take ownership and see tasks through to completion
* Committed – you take pride in your work and care about team performance
* Mature – you bring a practical, common‑sense approach and spot opportunities for improvement
* Positive – you have a can‑do attitude and contribute positively to team morale

Great Team Environment: Youll be part of a friendly, supportive team that works hard and has fun along the way.

Growth Opportunities: We believe in helping our people grow. With extensive training and development, youll have plenty of opportunities to advance your career.

Competitive Salary & Perks: We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.

Encore operates a hybrid working model; for this role the requirement is 3 days in the Peterborough office, 2 days from home.

The salary banding for this role is £26,500.


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