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About the Role
You’ll have some experience working with cars, whether professionally or as a hobby. Your enthusiasm for all things car-related, combined with your customer service skills, will help you succeed in this role—delivering market-leading standards of service.
In this role, you'll work on customers’ vehicles in our car park, helping us impress every customer. You should be a practical problem solver who works efficiently and confidently with automotive tasks. We will train you to provide a wide range of vehicle fitting services involving car parts and technology. You will carry out most service and repair work and also contribute to developing other team members. We uphold the highest quality standards, just like you.
Ideally, you have experience in a retail or automotive/mechanic environment. However, if you possess practical skills and excellent customer service experience, we can support your growth.
What We Offer
We invest heavily in training to help you develop your career. Whatever your career aspirations and pace, we provide support to help you achieve your goals, whether within Retail or elsewhere in the Group.
Key Requirements
* Experience in car parts fitting and basic maintenance (e.g., bulbs, blades, batteries)
* Experience sharing expertise with others
* Experience delivering excellent customer service, ideally in retail or automotive settings
* A proactive approach to assisting customers
* Availability to work on a rota, including weekends
Benefits
We understand everyone has different priorities, so we offer a wide range of rewards and benefits, including:
* Store discount (25% off most products across Halfords and Tredz)
* Employee discount (up to 50% off garage bills at Halfords Autocentre)
* Discount on Breakdown Cover, with bike cover included
* Discounts on groceries, holidays, insurance, and more
* Wellness programme with free support and counselling
* Trade Price Bike Scheme—buy one bike per year at a significant discount
* Life Assurance
* Uniform provided
* Option to join Sharesave scheme at a 20% discount
* Cycle to Work scheme
* Wagestream app for financial control
* Health Cash Plan for healthcare costs
Join Our Growing Business
We are expanding rapidly, focusing on motoring services and electric mobility. As the UK’s leading retailer in motoring and cycling products, and the largest vehicle service, maintenance, and repair provider, we invite you to be part of our success story in helping the nation stay safely on the move.
Not sure if you meet all criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace and embrace diversity within our one Halfords Family.
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