Casework Support Officer (Administrator)
* Part-time
Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, an international life sciences company providing analytical testing services across various industries to enhance safety and sustainability. Our laboratories work with major companies to ensure product safety, authenticity, and accurate labeling. Eurofins is committed to societal health and safety, environmental protection, and diversity, equity, and inclusion across its network.
Eurofins Scientific is a leading global laboratory group with over EUR 6.95 billion in annual sales, more than 63,000 employees, and a network of 950 laboratories in 60 countries.
Within the UK, Eurofins operates 16 sites, offering over 200,000 analytical methods and support services to various industries and governments. EFS laboratories are among the most advanced in Europe, providing comprehensive forensic testing solutions to police, legal, and criminal justice organizations across the UK and Europe.
The Role
We are recruiting a Casework Support Officer for our office in Culham. The role primarily involves supporting a team of 20 Forensic Scientists in managing casework for one of the UK’s largest police forces. Responsibilities include inputting case data into our management system, general office duties, filing, invoicing, greeting visitors, and handling customer inquiries.
Contract and Hours
Permanent contract with 22.5 hours per week, with potential to increase. Flexible working days and hours, accommodating school schedules.
The Ideal Candidate
Proactive, able to work independently, detail-oriented, and committed to quality. A positive, problem-solving attitude and a willingness to contribute to continuous improvement are essential for success in this role.
Knowledge, Experience, and Behaviors
* Excellent communication skills, both written and oral
* Confident team player with flexibility
* Ability to work independently
* High concentration, accuracy, and reliability
* Patience, determination, integrity, and attention to detail
* Minimum of 3 GCSEs at grade C or above, including English and Maths
Company Benefits
We offer a competitive salary and a range of benefits, including:
* Life Assurance (3x salary)
* Career progression opportunities
* Scottish Widows Pension Plan
* 25 days annual leave plus bank holidays (up to 30 days)
* Holiday buy/sell scheme
* Service awards and recognition schemes
* Employee technology scheme
* Discount vouchers and wellness hub rewards
* Perkbox membership
* Learning and study support
* Employee Assistance Programme
* Sick, maternity, and paternity pay enhancements
* Refer a Friend scheme
* Cycle to Work scheme
* Give As You Earn (GAYE) scheme
Important Notice for Candidates
Due to the sensitive nature of the work, security clearance is required. Applicants must have five years of continuous UK residency. Clearance is conducted by a third-party vetting process, and criminal convictions may affect eligibility. Drug and alcohol testing may also be required prior to employment.
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