Job Description:
Join one of the UK’s fastest growing and award-winning banks.
We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK’s newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision. At GB Bank, we believe that career progression should not only be achievable but accelerated, enabling our employees to reach their potential in a supportive and dynamic atmosphere.
Our environment is fast-paced and collaborative, where your efforts are recognised, rewarded, and make a tangible impact. We take pride in fostering an open and inclusive culture that not only embraces change but also encourages continuous learning and professional development.
The Head of Relationship Management (Regional) drives service and revenue through lending, working with intermediaries and directly with clients and customers. The HRMR leads a lending team experienced across a wide range of lending including bridging, property, and portfolio Buy-to-Let, asset-backed, and specialist lending, ensuring GB Bank is a lender of choice.
In this role, you will:
* Drive revenue and ensure good customer outcomes across various lending types including bridging, property, portfolio Buy-to-Let, asset-backed, and specialist lending.
* Ensure the Lending team aligns with the bank's strategic goals and contributes effectively to overall business growth.
* Create strategic plans for building relationships and sourcing lending, ensuring targets are met.
* Lead and manage the team of Regional Relationship Managers, driving new lending origination through inquiries and beyond.
* Support team development with varied expertise and backgrounds.
* Contribute to revenue growth through individual target setting and exemplary practice.
* Produce and present management information on team progress, pipelines, completions, and other data to drive productivity.
* Ensure timely and credible enquiries and applications through the credit approval process, with support from relevant teams.
* Support the development and negotiation of loan proposals, ensuring compliance with lending criteria and approval processes.
* Establish and maintain exceptional customer relationships, promoting retention and long-term engagement.
* Ensure team delivers excellent service to brokers, maintaining GB Bank's reputation as the top choice for future lending needs.
* Create and maintain good customer outcomes, ensuring all lending complies with regulatory standards.
* Manage and mentor the team to meet and exceed lending targets while maintaining high standards of service and compliance.
* Collaborate with the Portfolio team for credit reviews, covenant monitoring, and post-completion conditions.
* Build and maintain relationships with key professionals in the property lending market, including clients, brokers, solicitors, and valuers.
A bit about you:
Key Skills and Experience
* Proven experience as a Relationship Manager or Director in property lending, especially in bridging finance or Buy-to-Let sectors.
* A track record of meeting and exceeding lending targets.
* Extensive knowledge and presence in the property lending market with a strong network of brokers and stakeholders.
* Strong credit knowledge and experience in lending to businesses, focusing on property-backed lending.
* Expertise in risk management, financial analysis, and core lending practices, especially bridging finance.
* Natural leadership with strong business development skills.
* Proactive, enthusiastic, and positive attitude to making an impact.
* Excellent communication and interpersonal skills.
* Deep understanding of the property lending market and credit processes.
* Strong commercial acumen and ability to structure complex loan proposals.
* Customer-centric approach with high service standards.
What we can offer you:
* 8% company pension contribution and 3% personal contribution.
* 30 days holiday annually, including your birthday off and bank holidays.
* Private medical cover with WPA, including family options via salary sacrifice.
* Death in service benefit at 4x base salary with Aviva.
* Mental health support through helpline and counselling.
* Enhanced maternity, paternity, and adoption leave.
* Team-building moments throughout the year.
What else do I need to know?
* Location: Field-based in The Midlands with a requirement to visit the London Office twice a month.
We are an equal opportunity employer, encouraging applications from all qualified candidates regardless of age, sex, race, disability, sexual orientation, gender identity, religion or belief, marital status, or pregnancy.
At GB Bank, we prioritize privacy and data protection. Please review our Privacy Notice regarding recruitment before applying.
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