Overview
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via a network of nearly 20,000 Test Centres in 180 countries. Our leadership stems from collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.
Pearson VUE is a business of Pearson, the world\'s leading learning company with global reach and market-leading businesses. We are featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and recognized in the Best Employers for Diversity 2019 awards.
We are proud to offer an exceptional work environment and are hiring for a Test Centre Administrator to join our team in Staines.
Your Opportunity
* This is a part time position for 6 months.
* You will be required to work 8.25 hours/week. The centre is open Monday to Friday. Must be flexible and willing to work from 07:30-19:15 or varying split shifts. Must be available to work Saturdays 07:30-16:15.
* The pay rate is £13.37/hour, paid at the end of every month.
When you join us as Test Centre Administrator, you will be part of a worldwide team focused on helping customers throughout their learning and assessment journey.
This is a truly exciting opportunity as you’ll be responsible for supporting various test-takers visiting Pearson VUE Test Centres to complete exams. The Test Centre Administrator is responsible for delivering secure exam/test delivery while offering excellent customer service in a comfortable, friendly environment.
Your Responsibilities
In this role, you will be required to:
* Welcome, greet and check-in customers/test-taking candidates.
* Comply with all exam testing security and procedures and follow company policies with careful judgment.
* Verify customer/candidate personal identification documents and explain the exam testing process/rules.
* Proctor / invigilate candidates while they are completing their exam/test.
* Troubleshoot with internal departments (e.g., IT) to fix technical issues in the Test Centre.
* Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This role offers an opportunity to gain experience with diverse professional teams and to ensure a positive candidate experience. The ideal applicant will be a true team player with availability to work a variety of shifts, including Monday through Sunday. Test Centres are open early and late, including weekends, so flexibility is required.
Our Successful Applicant
This position is ideal for someone who wants to help people during an important event in their lives while protecting Pearson VUE exams/processes. We look for a friendly and professional team player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel and Outlook) is advantageous.
You must be flexible to work different days and times and be comfortable in a quiet testing environment with excellent attention to detail, monitoring for restricted behaviour and noticing details from a distance. You should be able to sit for long periods and escort candidates to and from the exam/testing room.
Our Recruitment Process
This is an essential role, so please apply now. Complete and submit your application on our Pearson Careers website. We review applications daily and interviews are being scheduled, so submit your application as soon as possible.
Wishing you the very best of success with your application!
Equal Opportunity Statement
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We are the world\'s lifelong learning company. For us, learning isn’t just what we do. It\'s who we are. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable to access our career site, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 21143
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