Summary
We’re looking for a Senior Collections and House Officer who can help to create memorable experiences for all visitors as well as championing the care of important collections, including a significant Modern Art collection at Dudmaston.
Salary: £27,612 per annum - The advertised salary for this role will be in effect from 1st April.
Accommodation is provided to the postholder for the proper or better performance of their duties in accordance with Trust criteria and HMRC rules. Please see the 'out of hours duty requirements' form attached.
What it's like to work here
Enchanted wooded parkland, sweeping gardens and a house with a surprise, Dudmaston is something unexpected in the Shropshire countryside. A much loved home for over 875 years. The gardens provide amazing vistas and tranquillity while the orchard is the perfect place to relax and for the children to let off steam. For more stunning views and getting up close to nature head to Big Pool and Dingle woods, while the wider estate provides extensive walking routes for year round enjoyment.
What you'll be doing
You’ll manage a team of collections assistants and volunteers to conserve and clean the house and its collections. You’ll be responsible for the daily opening of the house, making sure you have the people in place to provide a consistently high-quality experience for visitors. You’ll also be responsible for attaining excellent standards of care, and for the planning and running of conservation projects and planning and delivering exhibitions.
You'll be collecting and recording data, and using preventative conservation, to help our understanding and how best to conserve, interpret and present the house and its collections.
You'll also work as part of a rota to cover duty management responsibility for the estate being confident and capable of responding to property matters as they arise. The role is property based and regular weekend working will be required.
You’ll lead by example to embed a culture of excellent customer care, welcoming and introducing visitors to the work of your team here and the wider conservation work of the National Trust.
Who we're looking for
Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
1. ability to manage collections care, documentation and conservation programmes to agreed standards
2. experience in delivering inclusive and accessible visitor experiences with collections and historic interiors or places
3. confidence in working collaboratively with colleagues
4. understanding of day-to-day house operations, with the ability to manage or supervise resources and ensure compliance
5. ability to identify and resolve operational and collections-related issues, using feedback and guidance to improve services
Criteria for all other applicants:
6. a skilled leader of people, with experience of managing and working with volunteers
7. experienced in caring for collections in a historic setting, with knowledge of collections management systems
8. familiar with preventative conservation and how to apply it, both practically and strategically, through programmes of routine and deep cleaning
9. aware of health and safety and emergency procedures
10. highly organised, with a strong attention to detail
11. confident in communicating with all kinds of people
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places