Logistics and & Administration Support Basingstoke On-site, Full Time £25k - £27k depending on experience About the Role: We are currently recruiting a Logistics and Administration Support to join our client’s team based near Basingstoke. This is a key office-based role focused on the efficient processing and management of customer orders, ensuring high levels of accuracy, customer satisfaction and on-time delivery. Logistics is essential in supporting our technical and laboratory operations. As a key point of contact, you will handle customer consignments efficiently, help deliver outstanding customer service and contribute directly to excellent customer feedback and service performance. Key Responsibilities: * Process all incoming customer consignments and equipment efficiently and accurately * Manage the Receipt of customer orders and the preparation of orders for dispatch and shipping * Book customer equipment into SAP * Liaise with external logistics partners and counterparts at a second location * Oversee Customs processes and procedures * Oversee Collection and delivery by own transport * Liaise closely with internal departments * Maintain accurate customer data within SAP/CRM systems * Handle and resolve customer enquiries and complaints effectively where relevant * Contribute to customer service improvements and continuous improvement initiatives What We’re Looking For: * Prev...