Overview
We are looking for an experienced media professional to join our passionate Client Team, which sits at the heart of the MG OMD Government Media department. The Client Team delivers best-in-class client servicing and account management across a wide base of clients, ensuring campaigns run smoothly from briefing through measurement and evaluation. We collaborate with every team within OmniGOV, from implementational planning to media channel specialists and effectiveness managers, to project manage the delivery of campaigns and understand the client’s strategic objectives to identify how media buying will be used to improve outcomes and form strong business partnerships.
Government clients are grouped into 4 multidisciplinary hubs based on campaign themes and departmental goals: i) Infrastructure, Communities & Safety (ICS), ii) Health & Education, iii) Recruitment, iv) Economy and Central/Cabinet Office. Each hub is represented by a specialist from the four teams within the department, including account management, effectiveness, and implementational planning. The successful candidate will predominantly work across the Recruitment hub, which has varied briefs across Government and allows us to add value through creative thinking, inclusive planning and effective measurement. Departments under Recruitment include: Army, Royal Navy, Royal Air Force, Ministry of Justice, Ministry of Defence, Met Police and Department for Education. We are exploring attention and behaviour change to drive better outcomes.
Role and Responsibilities
* Join the Government client team as a client account manager and work on high-profile departments and campaigns (e.g., Department for Education, DHSC, Ministry of Justice, NHS).
* Provide account management and client servicing, ensuring smooth day-to-day activity and collaboration with junior team members to support delivery.
* Collaborate with the MG OMD Planning team and wider MG OMD to share great work, ideas, and support new business.
* Understand client strategic objectives and determine how media buying can improve outcomes through creative and effective measurement.
* Contribute to multi-disciplinary hub activities and cross-team collaboration across implementational planning, channels, and effectiveness.
About the Agency
MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying. Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to provide bespoke approaches, unprecedented insight, specialism, security and transparency, helping clients use media to unlock competitive advantage and deliver innovative, effective and award-winning work and campaigns.
MG OMD is the second-largest media agency in the UK and has been named Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards. With over 500 employees working with brands including John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK, our people make the difference. We foster a culture that is considerate, honest, professional, imaginative and inspirational.
We value people who are great to work with, fun to be with and who care about clients, partners and doing great work. We offer a collaborative culture with open communication and a commitment to diversity of thinking, background and skillsets, underpinned by training and development. We hold IPA CPD Gold Accreditation for 13 years and CPD Platinum for 7 years, and have been recognised in the Sunday Times Best Places to Work in 2023 and 2024.
Culture, Flexibility and Inclusion
We support flexible working with a hybrid model (three days in the office, two remote) and core hours of 10:30 – 16:30, with flexibility on start and finish times. Standard hours are 9:30 – 17:30. We encourage open conversations to support high-need periods and work-life balance.
Be Your Best
We are committed to helping you showcase your talents and will make recruitment adjustments as needed. Please discuss requirements with your dedicated Talent Team member or email beyourbest@omnicommediagroup.com for confidential support.
Diversity, Equity & Inclusion at OMG
OMG is committed to an inclusive environment that reflects today’s society, where everyone can bring their true selves to work and where diverse voices are valued and represented. We do not discriminate based on race, gender, sexual orientation, religion, age, disability or pregnancy and maternity.
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Qualifications
The successful candidate will be personable, highly organised and have a strong track record in account management. Experience managing junior team members to ensure smooth day-to-day activity is expected.
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