Operational Prison Support Location: HMP Cardiff Shift Pattern: Full time, This role requires working regular unsocial hours. Unsocial hours are those hours outside (Apply online only)hrs Saturday to Friday and include working evenings, nights, weekends and Bank/Public holidays. Hourly rate: £14.97 per hour, increasing up to £26.95 per hour with overtime Ready for a rewarding role in the justice system? We're hiring an Operational Support Grade (SSO) to join our team in HMP Cardiff. Contribute to vital security operations including gate duties, visitor checks, prisoner escorts, CCTV monitoring, and more. Key responsibilities: Manage entry/exit and searches at the gate Escort contractors, vehicles, and prisoners Monitor CCTV, report suspicious activity Process visitors and oversee mail censorship Assist with prisoner processing and food delivery What we offer: Competitive pay with overtime options 20 days annual leave public holidays Access to training and career development Skills & requirements: Good IT skills and a UK driving licence (location-dependent) Strong communication and teamworking abilities Ability to work under pressure and follow security protocols Important: A full and comprehensive DBS will be conducted for this role, and photo ID will be required. Ready to apply? If you're looking for a fulfilling role in the justice system, apply today and take the next step in your career