Business Administrator
Location: Castleford (WF10)
Hours: 37 hours per week, Monday to Friday (8:30 – 16:30)
Flexibility: Flexi-time may be offered after probation. Agile working may be available depending on tasks and experience.
Descripstion:
We are recruiting for a Regional Customer Service Support Administrator to join our clients team, providing high-quality administrative support to Field Operations regional teams. This is an excellent opportunity for someone with strong administrative and IT skills who is keen to learn and develop in a supportive environment.
Key Responsibilities:
1. Processing purchase orders across multiple departments
2. Payment of service providers using CRM & CFS
3. Assisting with the planned power cut process, raising jobs in the in-house system and issuing letters in line with OFGEM standards
4. Supporting the customer call centre during peak periods and large-scale outages
5. Handling St Lighting faults process in accordance with OFGEM standards (CRM & CFS)
6. Assisting with the 3rd Party Damage process, collating costs for invoicing
7. Supporting Streetworks processes including permits, liaison with Local Authorities and service providers
8. Ordering stationery, handling postal duties, and liaising with site staff by telephone
Key Skills & Competencies:
9. Proven administration background
10. Strong IT skills
11. Excellent planning and organisational abilities
12. Strong written and verbal communication skills
13. Confident team player with a proactive approach
14. Desire to learn and develop
15. Experience in customer service or Streetworks (desirable, but not essential)
If your skills Align with whats required above - Please call 0113 246 9339 and ask for Remi :)