Business Administrator
Location: Castleford (WF10)
Hours: 37 hours per week, Monday to Friday (8:30 – 16:30)
Flexibility: Flexi-time may be offered after probation. Agile working may be available depending on tasks and experience.
Descripstion:
We are recruiting for a Regional Customer Service Support Administrator to join our clients team, providing high-quality administrative support to Field Operations regional teams. This is an excellent opportunity for someone with strong administrative and IT skills who is keen to learn and develop in a supportive environment.
Key Responsibilities:
* Processing purchase orders across multiple departments
* Payment of service providers using CRM & CFS
* Assisting with the planned power cut process, raising jobs in the in-house system and issuing letters in line with OFGEM standards
* Supporting the customer call centre during peak periods and large-scale outages
* Handling St Lighting faults process in accordance with OFGEM standards (CRM & CFS)
* Assisting with the 3rd Party Damage process, collating costs for invoicing
* Supporting Streetworks processes including permits, liaison with Local Authorities and service providers
* Ordering stationery, handling postal duties, and liaising with site staff by telephone
Key Skills & Competencies:
* Proven administration background
* Strong IT skills
* Excellent planning and organisational abilities
* Strong written and verbal communication skills
* Confident team player with a proactive approach
* Desire to learn and develop
* Experience in customer service or Streetworks (desirable, but not essential)
If your skills Align with whats required above - Please call 0113 246 9339 and ask for Remi :)