About us:Ernest Doe & Sons is a long-established, family-run business with over 100 years of experience supplying agricultural, construction, and groundcare machinery across the South and East of England. With a proud heritage dating back to 1898, we have built a strong reputation for providing quality products, expert advice, and exceptional customer service. Our philosophy is simple: To supply the best products and then to support them with the service facilities and expertise to keep them running perfectly.About you:Join our established team in Dartford, Kent as a Branch Administrator, where you'll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.Key Responsibilities:Act as Personal Assistant to the Branch and Sales ManagerManage incoming calls and maintain the branch switchboardServe as a first point of contact for customer enquiriesProvide administrative support across departments as neededPrepare sales quotations and issue invoices and delivery ticketsCarry out daily cashiering duties and liaise with Head OfficeMaintain accurate records and ensure data is kept up to dateUpdate the sales database regularlySupport the sales team during events and trade showsConduct monthly stock checks on domestic itemsEnsure timely and clear communication across the teamConsistently deliver professional and customer-focused serviceWhat We’re Looking For:Strong communication skills and a professional telephone mannerConfidence in dealing with people at all levelsDiscreet and trustworthy when handling confidential informationExcellent organisational skills with the ability to multitaskHigh level of accuracy with both written communication and numerical dataProficient in Microsoft Office (Word, Excel, PowerPoint)Self-motivated, approachable, and a team playerAbility to use initiative and adapt in a fast-paced environmentWell-presented and detail-orientedAdditional Information:Location: Dartford – Sutton at Hone, Kent, DA4 9HQHours: 40 hours per week - 8am to 5pm Monday to Friday (1-hour unpaid lunch)Contract: Permanent, Full Time, SalariedSalary: £Competitive, depending on experienceBenefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme,Workplace Pension, Employee Referral Bonus Scheme, Winter Flu JabService, Car Tyre Discount, Wellbeing Focus Group, Staff Discount inCountry Stores and Life Assurance Cover (2 x salary)