Salary: £35,000 - 35,000 per year Requirements: Experience supporting users in a business or systems environment Strong communication and presentation skills Confident delivering training to both technical and non-technical users Professional, client-facing approach Strong understanding of business processes Ability to prioritise effectively in a busy service environment High attention to detail and proactive mindset Full UK driving licence and access to your own car for business travel across East Anglia Systems or application training delivery experience (desirable) Experience within a legal or professional services environment (desirable) Responsibilities: Design and deliver effective blended learning solutions for all in-house systems Maintain training materials and resources Manage the Business Solutions Training Hub Advertise and coordinate training sessions Deliver both group and 1-to-1 training tailored to user needs Provide second-line business systems support Collaborate with the IT Helpdesk supplier Support users face-to-face when required Contribute to firm-wide projects, supporting system rollouts and change initiatives Drive ongoing improvements in how systems are used and understood Technologies: Support Embedded More: We are a well-established and growing professional services firm based in Bury St Edmunds, known for our quality legal advice and a diverse client base. Our team is friendly and supportive, and we offer a flexible reward and benefits structure within an open culture led by forward-thinking and innovative leadership. With several hundred users and continued investment in people and systems, we provide stability and long-term opportunity for our employees. last updated 7 week of 2026