Job Description MDM EngineerAirwatch IntuneABM
Total ITexperience of minimum 7 years with relevant experience of 5 yearsin MDM support
Strong experience in managing mobile devices through tools (Airwatch INTUNE Apple Business Manager)
Upload updatemaintain and delete iOS and Android /WindowsApps
Test and QAnew iOS and Android releases Manage deployment process andschedule
Manageusers and ensure user data is accurate in theMDM
Createconfigure and maintain security policies on the MDM and maintainenforcement
Renew /Update Certificate in AirWatchplatform
UnderstandMDM reporting capabilities and provide weekly reports to MobileArchitect
Createupdate and maintain users and device owners in theMDM
Perform deviceHealth Check on Airwatch Workspace Oneplatform
Assess MDMcapabilities and provide recommendations on optimization andusage
Providehardware and software support for Apple iPad Pros and other tabletsas required
Workswith customers to resolve technicalissues
GoodKnowledge on managing devices from Samsung KNOX EFOTAportal
Perform dataspeed and App usage analysis on company deployed mobiledevices
Coordinatewith the hardware team to create onboardingprocesses
Createuser documentation as new features and Apps aredeployed
Maintainthe Enterprise Mobility page under the guidance of the MobileArchitect
Understand and create different tags and groups by locationdepartment and usecase
Maintainselfservice portal as provided for thesuppport
Provide ITsupport for on and offsite corporateevents
Own andoperate company deployed MDMsolution
Assistwith piloting and testing new Apps for enterpriseuse
CertificationsAirwatch MSIntune Apple support or similar certifications are aplus
Primary skillAirwatch MSIntune Mobile Device ManagerMDM
ios,android,mobile