Overview
London - England - United Kingdom of Great Britain and Northern Ireland
Purpose of The Job
As a CBRE Change Manager you’ll be responsible for designing, developing, and driving change management strategies in the implementation of medium to large scale activity-based IFM projects that result in significant change to the account.
What You\'ll Do
* Provide thought leadership and develop customised change management strategies.
* Lead and report on all account change management activities and strategies.
* Identify risks and challenges and work with leadership, managers, and partners to mitigate risks and identify change barriers.
* Employ proven methodologies and best practices to ensure consistent and repeatable change management approaches are embedded in program(s) and project(s).
* Create detailed client communications strategies and plans.
* Create presentations, tools, and other client-facing materials.
* Develop relationships with sponsors, business leaders, project managers, change champions, and others impacted by the change.
* Conduct research and ensuring accuracy of quantitative and qualitative data analysis.
* Develop strategic recommendations and building consensus with senior leaders.
* Understand and adapt to the client culture, standard, and acumen in project delivery and materials.
What You\'ll Need
* To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Bachelor\'s Degree preferred with 5 - 8 years of relevant experience in the areas of real estate, design, program management or consulting. In lieu of a degree, a combination of experience and education will be considered.
* In-depth knowledge of change management theory and practical application.
* Ability to own the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
* Leadership capabilities including conflict management and strong interpersonal skills.
* Strong client-service oriented work ethic driven by a desire to act.
* Passion for strategic and creative problem solving.
* Strong quantitative/analytical skills and attention to detail.
* Comfort in translating large data sets into compelling findings.
* Ability to effectively communicate, present and articulate ideas and analyses.
* Ability to work in multi-disciplinary and distributed teams.
* In-depth knowledge of Microsoft Office products - PowerPoint, Word, Excel, Outlook, etc.
* Extensive organizational skills and an advanced inquisitive mindset.
* Proactively manage customer relationships to achieve high levels of customer satisfaction.
* Provide regular, accurate and timely client reporting to meet and exceed customer’s expectations
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate\'s unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Service line: GWS Segment
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