Senior Project Manager - Glasgow Hybrid - Circa 75K + Bonus
Lorien's longstanding client is looking for a Senior Project Manager to join their growing team and lead the delivery of implementation projects for their flagship solution already in play around the world with a global and expanding customer base. This role is key to ensuring high-quality delivery across the board; embedding best practice into every aspect of service implementation.
This is an opportunity to shape project management in a forward-thinking, fast-paced environment, while managing a portfolio of simultaneous engagements and working with representatives from varying disciplines to improve processes, ensure client satisfaction and trust, and expand accounts.
Key Responsibilities:
Lead day-to-day delivery of software implementations
Manage project scope, timelines, budget, and resources across multiple concurrent projects
Maintain clear and effective project documentation including project plans, risk/issue logs, and delivery milestones
Chair regular internal and external meetings, ensuring risks, blockers and actions are tracked and resolved efficiently
Provide hands-on leadership, mentoring and motivation to project teams within a matrix environment
Serve as a point of escalation, balancing customer satisfaction with delivery excellence
Collaborate cross-functionally with Delivery, Customer Success and Marketing teams to ensure continuity of service and...