Compensation : Pay Range\: $63,356.80 - $90,750.40 / year - Benefits available for eligible positions include\: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. Work with the Best at UAB Medicine \: UAB Medicine is Alabama’s largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research. - U.S. News & World Report 's Best Hospitals, 1 in Alabama - America’s No. 1 Best Large Employer, Forbes, 2021 - Level I Trauma Center - NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture. Whether you are looking to start your career, fast-track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match. Job Description: The Supervisor, Clinical Call Center is responsible for provision and management of patient care in a clinical area for specific age and patient populations. This Supervisor delivers care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation and works within codes of practice and professional guidelines. This position is responsible for accurately and efficiently triaging the telephone calls that are received from patients, their caregiver, relatives and other members of the healthcare team. This involves prioritizing patients health problems according to their urgency, educating/advising patients, scheduling appointments and making safe, effective clinical decisions under the direction of the patients physician Associate's degree in Nursing and two (2) years of related experience required. Work experience may NOT substitute for education requirement. Currently licensed as a Registered Nurse (RN) by the Alabama Board of Nursing required.