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Team Administrator - HMP Nottingham
The closing date is 13 July 2025
Please be advised Nottinghamshire Healthcare NHS Foundation Trust has made the difficult decision to serve notice on its offender health contracts. Over the coming months, we will be working with NHS England on the transition of the services to a new provider. We still need to recruit to these valued positions and welcome your application. But, in line with our values, honesty is important, so please note that if you are successful that in time your employment would move from Nottinghamshire Healthcare NHS Foundation Trust to another provider who would then be your new employer.
An exciting opportunity has arisen for an experienced Administrator to work with the Integrated Healthcare Team at HMP Nottingham, providing extensive administration support.
This role requires an enthusiastic individual with the ability to prioritise their workload, have excellent organisation skills and the ability to work with competing priorities and demands. The successful candidate must be able to work on their own initiative and as part of a wider team.
This unique environment offers the opportunity to work with different organisations and subcontractors and support the delivery of care across a range of services including primary care, mental health and substance misuse.
Main duties of the job
To provide an efficient, comprehensive administrative service to the Integrated Healthcare Team, supporting the clinical team in the organisation and facilitation of patients referrals, hospital appointments and ongoing patient care/treatment. Also maintaining patient records and databases on SystmOne.
Liaising with external organisations where required, i.e. hospitals, other prisons and partner agencies and colleagues within this prison.
The Care Group provides healthcare to 7 prisons. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job responsibilities
Provide comprehensive secretarial, clerical and administrative support to the Assistant Practice Manager, Head of Healthcare, GPs, Nurses and Team Leaders. Ensuring provision of work is to a high standard of accuracy and presentation, often working to tight deadlines and under pressure.
Liaise with external organisations as required, contributing to continuity of care for patients e.g referrals, hospital appointments.
Word process correspondence including letters, memos and collating reports.
Filing, photocopying, scan and attaching documents.
Input data and maintain databases.
Input accurate data onto SystmOne ensuring timely and accurate reports are provided to the Assistant Practice Manager and Head of Healthcare.
Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota types and ledgers.
Manage the SystmOne rotas, ensuring accurate records for data collection.
Be responsible for data collection from SystmOne.
Attend meetings as a minute taker and be responsible for producing and circulating minutes.
Be responsible for managing own workload, consulting with the Assistant Practice Manager if required.
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures, and practices of Nottinghamshire Healthcare NHS Trust. It is the post holder's responsibility to ensure they keep up to date with these policies and other policy documents. This includes Infection Control and Health and SafetyPlease note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person Specification
Qualifications
* GCSE Maths and English A - C or equivalent
* RSA IlI Typing/word processing or equivalent
Experience
* Experience of working in a office environment
* An awareness of working in a secure setting
* An awareness of Clinical Administrative Systems
Knowledge
* Knowledge of IT Systems
* Good understanding of confidentiality
* Ability to prioritise own work load
* Awareness of SystmOne
Skills
* Excellent IT Skills Microsoft packages
* Excellent Telephone manner
* Ability to work on own initiative and work as part of a team
* Willingness to undertake Customer Service Training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
£24,625 to £25,674 a yearper annum (pro rata for part time)
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