MMWF is a growing PCN (Primary Care Network) which has 4 GPsurgeries.
We are looking to recruit to the post of social prescribinglink worker, to work within the MMWF PCN.
The post holder will work with a diverse range of peoplefrom different cultural and social backgrounds. The ability to work confidentlyand effectively in a varied, and sometimes challenging environment isessential.
The successful candidate will have excellent interpersonaland communication skills, and be organised, patient and empathetic. They willhave experience of working in health, social care or other support rolesincluding direct contact with people, families or carers.
Previous experience within a Primary Care setting and / orprevious experience of patient consultations is preferred.
Main duties of the job
1. Promoting social prescribing, its role inself-management, and the wider determinants of health.
2. Build relationships with key staff in GP practices withinthe local Primary Care Network (PCN), attending relevant meetings, becomingpart of the wider network team, giving information and feedback on socialprescribing.
3. Be proactive in developing strong links with all localagencies to encourage referrals, recognising what they need to be confident inthe service to make appropriate referrals.
4. Work in partnership with all local agencies to raiseawareness of social prescribing and how partnership working can reduce pressureon statutory services, improve health outcomes and enable a holistic approachto care.
5. Provide referral agencies with regular updates aboutsocial prescribing, including training for their staff and how to accessinformation to encourage appropriate referrals.
6. Seek regular feedback about the quality of service andimpact of social prescribing on referral agencies.
7. Be proactive in encouraging self-referrals and connectingwith all local communities, particularly those communities that statutoryagencies may find hard to reach.
About us
MMWF PCN is a primary care network who is working alongside4 GP surgeries.
1. Favell Plus Surgery
2. Mayfield Surgery
3. The Mounts Medical Centre
4. Maple Access Partnership
Job responsibilities
1. Meet people on a one-to-one basis, give peopletime to tell their stories and focus on what matters to me. Build trust withthe person, providing non- judgemental support, respecting diversity andlifestyle choices. Work from a strength-based approach focusing on a personsassets.
2. Be a friendly source of information about wellbeing andprevention approaches.
3. Help people identify the wider issues that impact ontheir health and wellbeing, such as debt, poor housing, being unemployed,loneliness and caring responsibilities.
4. Work with the person, their families and carers andconsider how they can all be supported through social prescribing.
5. Help people maintain or regain independence throughliving skills, adaptations, enablement approaches and simple safeguards.
6. Work with individuals to co-produce a simple personalisedsupport plan based on the persons priorities, interests, values and motivationsincluding what they can expect from the groups, activities and services theyare being connected to and what the person can do for themselves to improvetheir health and wellbeing.
7. Where appropriate, physically introduce people tocommunity groups, activities and statutory services, ensuring they arecomfortable. Follow up to ensure they are happy, able to engage, included andreceiving good support.
8. Where people may be eligible for a personal healthbudget, help them to explore this option as a way of providing funded,personalised support to be independent, including helping people to gain skillsfor meaningful employment, where appropriate.
9. Support community groups and VCSE organisations toreceive referrals.
10. Forge strong links with local VCSE organisations,community and neighbourhood level groups, utilising their networks and buildingon whats already available to create a map or menu of community groups andassets. Use these opportunities to promote micro-commissioning or small grantsif available.
11. Develop supportive relationships with local VCSEorganisations, community groups and statutory services, to make timely,appropriate and supported referrals for the person being introduced.
12. Ensure that local community groups and VCSEorganisations being referred to have basic procedures in place for ensuringthat vulnerable individuals are safe and, where there are safeguardingconcerns, work with all partners to deal appropriately with issues. Where suchpolicies and procedures are not in place, support groups to work towards thisstandard before referrals are made to them.
13. Check that community groups and VCSE organisations meetin insured premises and that health and safety requirements are in place. Wheresuch policies and procedures are not in place, support groups to work towardsthis standard before referrals are made to them.
14. Support local groups to act in accordance withinformation governance policies and procedures, ensuring compliance with theData Protection Act.
15. Work collectively with all local partners to ensurecommunity groups are strong and sustainable.
16. Work with commissioners and local partners to identifyunmet needs within the community and gaps in community provision.
17. Support local partners and commissioners to develop newgroups and services where needed, through small grants for community groups,micro-commissioning and development support.
18. Encourage people who have been connected to communitysupport through social prescribing to volunteer and give their time freely toothers, in order to build their skills and confidence, and strengthen communityresilience.
19. Develop a team of volunteers within your service toprovide buddying support for people, starting new groups and finding creativecommunity solutions to local issues.
20. Encourage people, their families and carers to providepeer support and to do things together, such as setting up new community groupsor volunteering.
21. Provide a regular confidence survey to community groupsreceiving referrals, to ensure that they are strong, sustained and have thesupport they need to be part of social prescribing.
1. Work sensitively with people, their families and carersto capture key information, enabling tracking of the impact of socialprescribing on their health and wellbeing.
2. Encourage people, their families and carers to providefeedback and to share their stories about the impact of social prescribing ontheir lives.
3. Support referral agencies to provide appropriateinformation about the person they are referring. Use the case management systemto track the persons progress. Provide appropriate feedback to referralagencies about the people they referred.
4. Work closely with GP practices within the PCN to ensurethat social prescribing referral codes are inputted to EMIS/SystmOne/Vision andthat the persons use of the NHS can be tracked, adhering to data protectionlegislation and data sharing agreements with the clinical commissioning group(CCG).
Clinical Governance
1. Identify risk issues that impact on peoples health orsocial care needs.
2. Take appropriate action to the significance of the riskand consistent with protection procedures, applying protection procedures,following lone worker procedure.
3. Demonstrate effective team working inclusive of allrelevant professionals.
4. Report all accidents / incidents, and all ill health,failings in equipment and / or environment to line managers.
5. Contribute towards audit and data collection as required.
6. Once assessed as competent will be accountable for theirown practice within their area of responsibility when identified and agreedwith the line manager.
8. Work with your line manager to undertake continualpersonal and professional development, taking an active part in reviewing anddeveloping the roles and responsibilities.
9. Adhere to organisational policies and procedures,including confidentiality, safeguarding, lone working, information governance,and health and safety.
10. Work with the Clinical Director to access regularclinical supervision, to enable you to deal effectively with the difficultissues that people present.
1. Work as part of the team to seek feedback, continuallyimprove the service and contribute to business planning.
2. Undertake any tasks consistent with the level of the postand the scope of the role, ensuring that work is delivered in a timely andeffective manner.
3. Duties may vary from time to time, without changing thegeneral character of the post or the level of responsibility.
Supervision
The postholder will have access to appropriate clinicalsupervision and an appropriate named individual in the PCN to provide generaladvice and support on a day to day basis.
Person Specification
Qualifications
* NVQ Level 3, Advanced level or equivalent qualifications or working
* Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
* Experience of supporting people, their families and carers in a related role
* Experience of partnership/collaborative working and of building relationships across a variety of organisations
* Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
* Ability to work flexibly and enthusiastically within a team or on own initiative.
* Access to own transport and ability to travel across the locality on a regular basis.
* Training in motivational coaching and interviewing, strength based
* questioning or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time,Flexible working,Home or remote working
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