🚀 Target Operating Model Specialist
đź“Ť Location: Edinburgh (Hybrid)
📆 Contract: 12 Months
💰 Rate: £450–£550 per day (Outside IR35)
🏛️ Sector: Public Sector
Are you a strategic thinker with a passion for designing efficient, future-ready operating models? ASA Recruitment is working with a leading public sector client seeking a highly experienced Target Operating Model (TOM) Specialist for a major transformation programme.
This is an exciting opportunity to make a real impact in shaping the operational framework of a public service organisation, driving both digital transformation and long-term organisational change.
🔍 The Role
You’ll be at the heart of a strategic change programme, reviewing, designing, and implementing Target Operating Models across multiple business units. A key focus will be supporting the implementation of Microsoft Dynamics, replacing a legacy case management system within the Office of the Public Guardian.
Working closely with senior stakeholders, change management teams, and cross-functional departments, you’ll deliver streamlined processes and structures aligned with the organisation’s strategic goals.
âś… Key Responsibilities
Lead the design and delivery of TOMs across complex business areas
Analyse current operations and identify opportunities for process and structural improvements
Collaborate with senior stakeholders to define strategic priorities and align models accordingly
Support digital transformation initiatives, including system implementation and service redesign
Produce high-quality documentation to capture current and future state operating models
Ensure changes enhance efficiency, service delivery, and user experience
🛠️ Essential Skills & Experience
Proven experience developing and implementing Target Operating Models in multi-functional or complex organisations
Strong background in business architecture, process design, and organisational development
Experience working with senior leadership and change management teams
Track record of supporting successful digital transformation programmes
Ability to interpret data, performance metrics, and translate insights into structural change
Public sector experience is highly desirable
Relevant qualifications in business process management, architecture, or organisational change
Ready to lead transformational change in the public sector? Apply now for this exciting opportunity as a Target Operating Model Specialist.