Full time 37.5 hours per week Monday - Thursday 07:00am -16:00pm Friday 07:00am - 13:30pm £15 per hour Free parking Opportunities for career development Plus our Sodexo employee benefits package Cleaning Supervisor Crewe - Full time Make a fresh start in a company that cares. We're looking for someone who'll bring their sparkle to our prestigious corporate client site! At Sodexo we value you for being you. In this role you'll belong in a team where your attention to the little details, makes a big difference. Valued. Recognised. Rewarded. Spring clean your career with Sodexo! What you'll do: Complete all required training related to the cleaning service delivered to the client Carry out cleaning duties in line with the agreed schedule, as directed by the GSM Ensure all cleaning tasks are completed in accordance with Sodexo training and site Service Level Agreements Adhere to company uniform and PPE requirements at all times Comply with all company and client policies and procedures, including Health & Safety, COSHH, fire, hygiene and safe systems of work Follow site colour coding policies and cleaning specifications at all times Report any faults with cleaning machinery or equipment promptly Complete all required records accurately and on time, reporting incidents, complaints and compliments to your line manager Support the wider team to ensure smooth daily operations, anticipating issues and implementing contingency plans where needed Deliver and support training in line with company policy to ensure team members are knowledgeable and motivated Build and maintain strong working relationships with colleagues and senior stakeholders Promote and actively support a “One Team” approach across departments Cross-train in other departments to provide cover where required Ensure the safety and security of company and client property Carry out any other reasonable duties as requested by the General Services Manager Key Accountabilities: All customer requests and support completed within agreed timeframes No justified complaints from building users or client staff Successful cleaning quality control audit results No health and safety concerns within your areas of responsibility Full compliance with KPIs and service level agreements What you'll bring: Essential: Experience working in a fast-paced, multi-tasking environment Supervisory experience within the cleaning industry Strong communication skills with the ability to engage at all levels Excellent customer service skills Professional, presentable and personable approach Good knowledge of Health & Safety requirements Experience managing and supporting staff Desirable: Experience working in a similar service-led environment, ideally within blue-chip or prestige settings Relevant training, qualifications or experience aligned to legislative, statutory and industry best practice requirements Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Ready to be part of something greater? Join a team that values you for being you. Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications