Security Control Room Officer
Location: Edinburgh
Division: Workplace Division - Facilities Branch Organisation: Public Sector Client
Role Overview
Join the dedicated Security Control Room Team, a vital part of a public sector client's 24/7 central security operations. Based in Edinburgh, this team is responsible for protecting assets and personnel through vigilant monitoring, rapid incident response, and mobile patrols.
As a Security Control Room Officer, you'll play a key role in maintaining the safety and integrity of sites operated by the public sector client. Your duties will include surveillance, alarm response, access control, and mobile patrols, ensuring a secure environment across all locations.
Key Responsibilities
1. Operate CCTV systems and analytics to proactively detect and respond to security incidents
2. Monitor fire, intruder, and other alarm systems; attend sites and liaise with emergency services when necessary
3. Maintain detailed records of incidents, decisions, and shift handovers in accordance with control room protocols
4. Provide keyholder services for the public sector client and partner organisations, including site access and securing premises
5. Conduct scheduled and ad-hoc mobile patrols across Edinburgh to verify building and grounds security
6. Manage acc...