General Manager for a leading Entertainment /LIVE Theatre company in Dubai, UAE
Please only those managing a large live commercial entertainment venue apply
A leading theatre and entertainment company in the UAE, renowned for delivering world-class cultural experiences, live performances, and immersive attractions. Their diverse portfolio includes theatrical productions, art installations, interactive exhibits, and high-profile events that engage audiences from around the globe. They are committed to excellence, creativity, and innovation in every aspect of our operations.
Position Summary:
The General Manager (GM) will lead the strategic and operational management of our entertainment venue(s), ensuring excellence in programming, guest experience, and financial performance. This role demands a dynamic, results-driven leader with a proven track record in managing live entertainment, attractions, or cultural venues. The GM will oversee multidisciplinary teams and collaborate with creative, technical, and commercial departments to deliver high-quality entertainment offerings while maintaining operational efficiency and profitability. A MARKETING AND PROMOTION INSPIRED INDIVIDUAL WOULD BE DESIRED
Key Responsibilities:
* Leadership & Operations
* Oversee all aspects of day-to-day operations including venue management, show production, event execution, guest services, and health & safety.
* Lead and mentor cross-functional teams including operations, technical, front-of-house, and marketing staff.
* Ensure seamless coordination of theatrical, entertainment, and event activities with high standards of execution and customer satisfaction.
* Strategic Planning & Financial Oversight
* Develop and implement strategic operational plans aligned with the company’s vision and growth objectives.
* Prepare, manage, and monitor annual budgets, financial forecasts, and cost-control strategies to ensure profitability and long-term sustainability.
* Analyze financial reports, KPIs, and performance metrics to inform decision-making and optimize operational efficiency.
* Business Development & Stakeholder Management
* Identify opportunities for new revenue streams, sponsorships, partnerships, and strategic collaborations.
* Serve as a key liaison with stakeholders including government bodies, sponsors, production partners, and high-profile clients.
* Maintain compliance with regulatory requirements and company policies.
* Guest Experience & Quality Assurance
* Drive innovation in audience engagement, visitor experiences, and service excellence.
* Oversee quality assurance processes to ensure safety, consistency, and customer satisfaction.
* Monitor and respond to guest feedback to continuously improve the visitor experience.
Qualifications & Experience:
* Minimum 7 years of progressive management experience in attractions, live entertainment, sports, hospitality, or museum operations.
* Minimum 5 years of experience in budget development, financial strategy, and profitability management.
* Direct experience in one or more of the following:
* Theatre or performing arts venue management
* Art installations or immersive exhibitions
* Theme/amusement park entertainment
* Large-scale event production and operations
* Bachelor’s degree in Business, Arts Management, Hospitality, or related field (Master’s degree preferred).
* Strong knowledge of cultural trends, audience development, and international entertainment standards.
* Excellent communication, leadership, and stakeholder management skills.
Preferred Attributes:
* Passion for arts and culture with a keen understanding of the regional entertainment landscape.
* Proven ability to lead in a fast-paced, dynamic, and multicultural environment.
* Strategic thinker with a hands-on approach to solving complex operational challenges.
Best regards,
Stephen J. Renard
President
Renard International Hospitality Search Consultants
Recipient of the 31st Annual Pinnacle Awards: "Hotelier Magazine, 2019 Supplier of the Year" https://www.hoteliermagazine.com/2019-pinnacle-awards-renard/
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