IT Support Analyst is required by an established finance company working from their Head Office based in West Malling and paying up to £25k. The role involves providing BAU support for operations, liaising with both internal and external clients as well as triaging support requests from internal staff and customers. The company, with a nationwide presence, is looking for an IT Support Analyst to be the primary point of contact for the service desk, responsible for swift troubleshooting and issue resolution before escalation. The ideal candidate for this position should be passionate, outgoing, and possesses strong communication skills. Whether a recent graduate or an individual who has completed an IT Apprenticeship, this role offers an opportunity to excel in the field of IT. Requirements Genuine passion for IT and showcases a proven ability to innovate solutions in previous roles. GCSE (or equivalent) with a focus on computing-related subjects. Clear and effective written and verbal communication skills. Proficiency in troubleshooting IT issues, with a meticulous documentation approach. Exceptional time management skills, coupled with the ability to prioritise tasks. Should possess a proactive attitude and demonstrate the ability to take initiative in addressing challenges. Should this opportunity be of interest to you, APPLY NOW