Join Chisholm Hunter as a Digital Trading Manager
Permanent
Full time - Glasgow (fully office based)
Salary - £40K-£55K (depending on experience)
Voted one of Sunday Times Best Places to Work for 2025!
Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.
Our mission is to create lasting memories with our exceptional products and customer experience. We are looking for someone who is passionate for success, enthusiastic, and shares our values of: Honesty, Excellence, Accountability, Respect and Teamwork.
As Digital Trading Manager, you will responsible for driving online commercial success by leading the execution of the e-Commerce strategy across Chisholm Hunter. You will be responsible for maximising web traffic, improving conversion rate, enhancing customer experience and ensuring sales targets are met through strategic collaboration, performance analysis and digital best practice.
Key duties include:
* Managing the e-Commerce team including Developers, Digital Marketing Manager, and Digital Designer, fostering a results driven, high performance culture
* Developing and implementing the e-Commerce plan, setting targets for sales growth, traffic and conversion across all digital channels
* Managing a variety of digital channels including paid, organic, affiliate, email and social
* Analysing campaign performance to continuously improve site functionality and identify opportunities to enhance user experience, retention and customer value
* Managing relationships with external digital agencies and internal departments to align strategy
* Propose, agree and manage the e-Commerce operational budget, aligned to wider business and growth strategy
* Managing delivery and maintenance of all on-site content - ensuring accuracy, alignment with campaign message and brand consistency
* Produce regular insight-led reporting for senior management team showing key trends, and opportunities for action.
Essential
· Availability to work fully onsite
· At least 3 years’ experience in growing an e-Commerce business
· Excellent communication skills
· Strong analytical and project management skills
· A commercial attitude with experience of managing large-scale budgets and working to strict KPIs
Desirable
· Ideally experience within the luxury sector, retail or hospitality
What's in it for you:
* 29 days annual leave
* Life Assurance
* Competitive salary
* Generous staff discount for you and your friends and family across Chisholm Hunter
* Excellent Career Advancement opportunities
If this sounds like the ideal role for you, we would love to hear from you. Click apply now!