Job Overview
Agincare is hiring a Home Care Administrator to work from the Poole Office. The role requires a detail‑oriented, administration‑focused individual with experience in health and social care administration.
Key Responsibilities
* Support the Registered Manager with staff and client paperwork, including care plan assessments, client funding information, staff HR files, recruitment paperwork, and training records.
* Receive and triage incoming calls, emails, and post; disseminate to relevant team members and prepare outgoing mail.
* Assist with auditing, fault reporting, and implementation of company policies and procedures.
* Provide hands‑on care when required and cover the on‑call phone and care calls on a rota basis, including evenings and weekends.
Qualifications & Requirements
* Full‑time availability – 40 hours per week.
* Minimum 12‑month right to work in the UK.
* Valid UK driving licence and access to own vehicle.
* Previous experience in an administrative function, preferably in health and social care.
* Excellent listening, verbal and written communication skills with high IT competency.
* Willingness to cover the on‑call rota and provide hands‑on care when required.
Benefits
* Salary of £27,500 per year.
* Opportunity to earn additional income through an on‑call rota.
* Refer‑a‑friend scheme (up to £1,000).
* Mileage reimbursement (32p per mile when attending care calls).
* Fully funded training up to QCF level 5.
* Company pension scheme.
Legal & Equality
All care services are regulated by the Care Quality Commission (CQC). Agincare is a signatory of the Care Leaver Covenant and offers guaranteed interview opportunities for care leavers. We are committed to equal opportunities and welcome applications from all backgrounds.
*Subject to terms and conditions.
Disclosure and Barring Service check required under the Rehabilitation of Offenders Act 1975.
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