Kinaxia Logistics & Fulfilment are looking to recruit a Contract Supervisor to join their team at their site in Crick. The role of the Contract Supervisor will be to supervise all aspects of the contract warehouse operation.
* Monday - Friday
* 08:00 - 16:00
* 40 hours per week
* Additional benefits:
* Life Assurance
* Pension
* Onsite Parking
* Cycle to work scheme
* Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
* Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
* Oversee daily operations of the operation ensuring efficient planning of volumes and workflow achieving KPIs;
* Oversee the daily and weekly planning and carry our advanced planning to ensure pro-active plans are put in place for periods of peak and change;
* Use daily and weekly reports to ensure positive warehouse trends and any issues are resolved at point, using route cause analysis;
* Monitor safety and quality processes to ensure standards are maintained at all times;
* Ensure equipment is serviced and maintained as required and any near miss / incidents are investigated with route cause action taken, preventing recurrence;
* Work collaboratively with the Warehouse Management team in the creation of a culture of continuous improvement and to communicate any areas of concern or improvements identified to ensure that the most efficient and effective operation is being maintained at all times.
* Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels;
* Maintain the flow of communication to the customer end to end, manage customer complaints or queries, and oversee the communication of a 3rd party courier company delivering to the customer on behalf of Kinaxia to maintain high levels of customer service;
* Work closely with the Stock and Administration Team to ensure system and stock integrity is maintained.
Your knowledge and experience:
* Warehouse Health & Safety procedures
* Warehouse health and safety
* Experience managing a team
* Experience with dealing with customers
* FLT Licence
* Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
* Safe
* Talented
* Attentive
* Reliable