Thank you for your interest in the position of Technical Sales Representative at Ingredion. Currently we are not actively hiring however we are always keen to connect with talented people like yourself. Please complete the application and share your CV. When a position becomes available, our Talent Acquisition team will contact you directly to dissuss.
Company Background:
Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.
The Technical Sales Representative is primarily responsible for providing sales and account development activities including on-site visits and technical support to a set number of customers in the assigned category to achieve pipeline, revenue goals and objectives.
Core Responsibilities:
1. Delivering Growth - Deliver Business Goals and growth targets for the assigned customer portfolio within the assigned category through managing existing business, developing new customers & customer projects with differentiated and innovative products and creating new, cross-selling opportunities. Execute on Strategic Account Plans and commercial activities for the selected customers with commercial responsibility.
2. Technical Support - Represent Ingredion and be the point of contact for assigned customers requiring technical support. Manage, in close collaboration with Technical Service, according to customer brief, the formulation of a wide range of products demonstrating the value of our sugar reduction, plant based functional and texturising specialty solutions, and identifying new product innovation opportunities to drive business growth in target accounts. Work with Technical Services in order to analyze customer processes and formulations and provide timely recommendations meeting customer requirements for cost savings, quality improvements, or product innovation.. Apply food technology knowledge to subsequently make recommendations on ingredient selection and/or process adjustments. Support the technical team in conducting trials related to customer projects; this involves recipe / process development or fine-tuning and may be required to be done in the presence of customers. This may also include the ability to prepare meaningful prototypes in our application lab to demonstrate the value of our ingredients.
3. Relationship Building - Network with customers, external collaborative partners, and build relationships within the food industry. Continuously develop and broaden the stakeholder network at customers to drive business development along the customer buying cycle and ensure a positive customer experience across all relevant functions and levels. Organize visits to customers and/or visits from customers to the Ingredion Idea Labs within the EMEA region.
4. Develop a strong internal network across different departments (incl. Go-To-Market team, supply chain, finance, quality etc.) to ensure flawless communication and speed to market.
5. Customer Management - Manage pricing, contracts and forecast accuracy for the portfolio of customers with commercial responsibility. Record and share relevant customer activities and project updates in designated knowledge management and CRM tools.
6. Internal Initiatives - Display exemplary participation and leadership in our Care First program as well as Continuous Improvement and Customer Excellence initiatives.
Qualified candidates will have:
Mandatory requirements:
7. Minimum 2-3 years experience in a commercial role in the food industry (preferably beverage / ingredients industry)
8. Knowledgeable in Food Science or Technology (preferably a degree in Food Science or adjacent disciplines)
9. Excellent interpersonal and communication skills
10. Commercial Acumen
11. Passionate about Food and willingness to work Sales and Account Management
12. Computer literacy (MS Office, etc.)
13. Ability to travel across Europe
14. Valid driving license
15. Fluent English
Desired requirements:
16. Knowledge of common food processes, food ingredient functionality, food formulation and ingredient interactions
17. Experienced with pilot plant equipment and supervising factory trials
Required behaviors and skills:
18. Persuasive i.e. negotiates to close successfully
19. Takes responsibility to deliver on commitments
20. Curious, creative, agile
21. Works proactively to continually drive for results
22. Anticipate customer needs and proactively create new solutions that exceed customer expectations
23. Challenge the status quo by offering ideas to make things better, faster and with value creation in mind
Relocation Available:
No