German or Polish speaking Customer Relationship Associate
Location: Ilkeston
Ref: 182DE
Company Profile
Industry leader and well-established manufacturing company.
Responsibilities
* Maintain positive relationships with customers to meet their expectations and requirements.
Main Duties
* Assist the sales team through customer support.
* Plan ahead to ensure smooth and timely dispatch of products to customers.
* Process customer orders and update the database accordingly.
* Make outbound calls and send emails to clients to increase sales.
* Create reports and present them to the team when necessary.
* Handle other general office duties as required.
Candidate Profile
* Fluent in either German or Polish (written and spoken) — Essential.
* Previous experience in sales, admin, or customer service roles.
* Excellent communication and interpersonal skills.
* Excellent telephone manner and customer-oriented approach.
* Self-motivated and a team player.
* IT literate.
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