Role Responsibilities:
* Work with team members to handle incoming calls, emails and allocating work based on pre-agreed priorities.
* Ensure all reported jobs are processed in a timely manner.
* Monitoring the completion of Planned Preventive Maintenance and Helpdesk tasks to ensure contract compliance.
* Logging and processing job quotes, maintaining full auditable trails for invoices, timesheets, material orders, and goods received notes.
* Checking and maintaining the FM Helpdesk Inbox, scheduling reactive and help desk call-outs, and opening and closing jobs are also part of your duties.
* General administration support, daily chasing and liaison, raising corrective maintenance tasks following PPM completed tasks.
What we are looking for:
* IT skills, including Microsoft Excel, Word, and Outlook, with some experience in updating systems,
* Administrative experience is essential
* A good team player, supportive and organised,
* Someone happy to work in a fast paced environment,
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