A financial services provider is seeking an IT Incident and Problem Management Specialist to support production services in a hybrid work environment. You will oversee major incident resolution, assist in process development using ITIL and Agile principles, and facilitate service improvements. Ideal candidates will have experience in large-scale IT environments, a solid grasp of ITIL processes, and a background in restoring services. The role includes flexible work patterns with various benefits, including wellness support and leave options.
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