Right Now Group is currently partnered with a leading international software and technology solutions provider, closely aligned with the engineering and automation sectors. We're recruiting for a Field Service Engineer to join their growing technical support team. This role is ideal for those with hands-on experience in electromechanical systems, technical field support, or IT-integrated hardware servicing. If you come from a background in electrical, mechanical, or digital systems maintenance, we want to hear from you. Job Title : Field Service Engineer Location: Plymouth (field-based) Salary: £28,000 - £30,000 Hours: 40 hours/week (flexible), 5 days over 7 (time and a half for weekends) Contract: Full-time, Permanent Requirements: Full UK driving license (company van provided) Training: Full product and systems training provided Key Responsibilities: Provide on-site technical support and fault resolution for hardware/software-integrated systems Execute preventative and reactive maintenance tasks across client systems and infrastructure Carry out installations, commissioning, and upgrades of electromechanical or embedded IT systems Maintain accurate technical records, service reports, and compliance documentation Ensure adherence to service-level agreements (SLAs) and best practices in field support Support ongoing improvements in customer system performance and reliability Contribute to service metrics, incident tracking, and monthly reporting workflows Ideal Background / Experience: Previous experience as a Field Service Engineer, Field Technician, or IT Support Engineer Knowledge of electrical, mechanical, or mechatronic systems Hands-on experience with any of the following is highly valued: ATM / EPOS / Kiosk / Gaming machine servicing Digital parking systems, access control, or vending technologies Assembly and configuration of embedded or smart hardware systems Strong troubleshooting and diagnostic skills across hardware and basic software Comfortable working independently in the field, with strong customer-facing communication Flexible and adaptable to a rotating schedule including some weekends If you're a tech-savvy engineer looking for a dynamic role with a company at the forefront of smart system technology, apply now and join a team where your skills keep critical systems running.