Conference and Events Manager - Excel London, E16 1XL | Full-Time / Permanent
We are seeking a confident and experienced Conference and Events Manager to lead our team in delivering exceptional events that reflect the Levy Difference. You will oversee daily operations, ensure client satisfaction, and drive team performance to meet financial targets. With a focus on service excellence, you will embody our values, lead by example, and create memorable experiences for every guest.
About Levy
Levy is about elevating experiences. As a leading global hospitality partner, we design and deliver unforgettable guest moments that prioritize people and the planet. Trusted by iconic stadiums, entertainment venues, and major events such as Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, SEC, and ExCeL London, we bring experiences to life with passion and precision.
Our mission is to succeed the right way. We leverage technology, seamless operations, innovative menus, and exceptional service to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a diverse team dedicated to making the planet better for future generations.
Role Responsibilities
1. Lead and manage daily event operations ensuring excellent service and safety compliance.
2. Promote health & safety standards and foster a strong safety culture.
3. Manage budgets, control costs, and support financial targets.
4. Build and maintain positive relationships with clients and guests.
5. Recruit, train, and develop a high-performing team.
6. Monitor customer satisfaction and implement improvements.
7. Support sales initiatives to maximize revenue.
8. Ensure compliance with quality and operational standards.
9. Analyze market trends and competitors to drive innovation.
10. Uphold business excellence and company values.
Candidate Profile
* Inspire and develop your team to deliver their best.
* Build trust-based, positive relationships.
* Collaborate with passion and promote loyalty.
* Deliver exceptional client service and build strong partnerships.
* Lead change and encourage innovation.
* Make confident, values-driven decisions.
* Drive profitable results with integrity.
* Remain resilient and focused on success.
Levy UK & Ireland, part of Compass Group, is committed to celebrating individuality and building inclusive teams. We are proud to be an equal opportunities employer, welcoming candidates from all backgrounds to join us in creating a supportive and empowering workplace.
Salary & Benefits
* £37,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
* Competitive salary with bonus and full company benefits.
* Additional leave for maternity return, your child's first birthday, and holiday purchase schemes.
* Healthcare & wellbeing programs such as Aviva Digicare and Medicash.
* Family benefits and enhanced leave policies.
* Perks including shopping, entertainment, and travel discounts, gym memberships, and financial wellbeing options.
* Ongoing training, professional subscriptions, and structured career pathways.
* Meals on duty included.
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