Head Waiter - New Destination - Full-time
Job Introduction
Head Waiter — 'Selfridges New Destination'
Please note: This position is with Cellar Society, which operates as a concession inside Selfridges. It is not a position of direct employment with Selfridges.
Remembering and sharing our experiences is one of life’s great pleasures. How something made us feel stays with us — inviting us to return, and to share it with others.
At Cellar we believe the experience is always greater than the plate before us. It is carefully curated, deeply personal and designed to be remembered long after the moment has passed — much like finding the perfect outfit that simply feels right.
Our new destination defined by thoughtful service, quiet confidence and a deep respect for hospitality as a craft. Here, details matter, relationships are valued, and experiences feel intuitive rather than prescribed.
We are building a team of professionals who take pride in creating an atmosphere that is warm, discreet and effortlessly polished — a place members choose not only for what we offer, but for how we make them feel.
We are seeking a confident and service-driven Head Waiter to play a key role in supporting the flow, standards and energy of the club.
This position is suited to someone ready to step beyond their section — someone who leads through presence, anticipates the needs of both guests and their team and helps create a club that feels calm, polished and naturally attentive.
Working closely with the Floor Managers, you will act as a stabilising presence during service while supporting the development and success of the waiter team.
We are looking for someone who:
1. Brings strong service experience within quality restaurants, hotels or members’ clubs
2. Leads naturally and supports waiters with confidence and professionalism
3. Remains composed and solutions-focused during busy service periods
4. Takes pride in preparation, ensuring opening and closing standards are executed with care
5. Enjoys mentoring newer team members and reinforcing service expectations
6. Demonstrates excellent attention to detail and floor awareness
You will support induction training, guide team members on the food pass, and float across sections to ensure the guest experience remains seamless at all times.
This is an ideal opportunity for a skilled waiter ready to step into a senior floor role within a thoughtfully operated private members’ club.
If you take satisfaction in helping a floor run effortlessly — and in seeing others succeed — we would be delighted to hear from you.
Selfridges