Salary: Up to £28,250 pro rata
Contract: Permanent | Part Time
Hours: 21 per week
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Danbury Gardens, Leicester.
Key responsibilities:
* Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
* Handling financial records, assisting with debt management, and ensuring everything stays on track.
* Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
* Helping to carry out compliance audits and checks and making sure all our properties meet regulations.
* Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.
* Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.
You will be at the heart of a vibrant and inclusive community, home to residents from a wide range of cultural and social backgrounds, including a large community of residents who speak Gujarati.
We’re seeking someone who is:
* Experienced in working with people from diverse backgrounds, including working with differences in languages.
* Passionate about inclusivity, with the ability to create a safe and welcoming environment.
* Skilled in working with vulnerable groups. This may include supporting people with mental health conditions such as depression or anxiety, and coping mechanisms like substance abuse.
* Knowledgeable about the local community, with the ability to network, signpost, and promote services effectively.
* A strong communicator, resilient, with problem‑solving skills and a willingness to learn.
* Able to complete an enhanced DBS check.
What We’re Offering:
* Full training and support to set you up for success.
* A chance to contribute to a high-quality housing service that makes a difference for residents.
* Opportunities to grow, including stepping up to deputise for your manager when needed.
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