Executive Consultant specialising in Real Estate - Build to Rent, Co-Living and PBSA
Resident Services Manager - Build to Rent
Location: Essex, mainly Chelmsford and Brentwood
Our client:
Cobalt is pleased to represent one of the industry's leading BTR-focused businesses, recruiting a Resident Services Manager to oversee parts of their portfolio across multiple sites in Essex.
This company has a strong reputation in the property sector and is experiencing significant growth, providing some of the finest rental accommodations in the UK.
Travel within this role is required; therefore, a valid driver’s license is essential.
The role:
You will be a key member of the property management team, ensuring residents receive excellent service, buildings are maintained to standard, and the team collaborates effectively.
Responsibilities include:
1. Engaging face-to-face with residents to build rapport and ensure they feel welcomed, safe, and at home.
2. Conducting property viewings and tours.
3. Coordinating maintenance and liaising with contractors regarding reactive works.
4. Performing pre-let and scheduled property inspections.
5. Managing building security and resident administration in compliance with GDPR.
6. Logging and reporting Health and Safety tasks.
7. Handling administrative duties, including report generation and system updates.
Perks and benefits:
* Discretionary bonus.
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Customer Service
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