Overview
We’re looking for an experienced Senior Business Analyst to drive service improvement within the Council. If you’re motivated by change, innovation and delivering real organisational impact, this role is for you.
For further information on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs
What you’ll do
* Analyse, design and streamline business processes using agile, lean and best‑practice tools.
* Lead service reviews, transformation projects and business improvement initiatives.
* Manage and develop a small team of Business Analysts and the Web Coordinator.
* Promote digital innovation and support delivery of the Council’s wider service improvement agenda.
* Work with senior leaders, suppliers and partners to deliver improved, efficient services.
* Support performance management, customer care standards and effective use of data and technology.
Why join us
* Influence organisation‑wide service improvement.
* Work on high‑impact, cross‑cutting projects.
* An opportunity to innovate and shape modern, customer‑focused services fit for the future
Apply now to help shape the future of our services and deliver positive change for our city.
The successful candidate will be able to demonstrate
* Experience of leading a team to deliver business change.
* Proven experience of evaluating and developing business processes corporately to provide solutions, which improve efficiency.
* Experience of liaison with suppliers, consultants, contractors and senior staff.
* Understanding of technical and business issues relating to design decisions made.
* Experience of managing applications and databases.
* Ability to transport oneself around the city.
* A relevant business qualification or post graduate relevant degree level qualification or equivalent experience.
Benefits we offer
* Flexible working options / Flexi time scheme.
* Generous annual leave entitlement plus bank holidays.
* Local government pension scheme.
* Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
* Health and Wellbeing support.
* Sustainable Travel Options (Tax free bike scheme and discounted City parking).
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