Service Advisor Grantham. Basic Salary £30,151 + Uncapped Bonus Permanent | Full-Time | 45 hours per week (includes Saturday mornings on a rota basis) Do you have the desire to work for a highly respected brand? Do you desire a career with one of the UK’s most respected automotive groups? Do you have outstanding customer service skills? We’re looking for a friendly, customer-focused Service Advisor who thrives on delivering outstanding experiences and building lasting relationships. The Role As a Service Advisor, you’ll be the vital link between our customers and the workshop — ensuring every interaction is smooth, professional, and memorable. You will: * Welcome customers front of house with warmth and professionalism * Manage bookings from initial enquiry through to vehicle collection * Keep customers fully informed throughout the service and repair process * Proactively follow up to maintain strong relationships and high satisfaction * Complete administrative tasks accurately and efficiently * Provide trusted advice on maintenance, repairs, and service plans * Support customers with future vehicle care needs You’ll play a key role in creating a seamless journey for every customer, every time. The Ideal Candidate will * Have experience in customer service (automotive background desirable but not essential) * Be highly organised, detail-o...