Responsibilities
* Leading the Technical Delivery Chapter; including line management of technical delivery leads within the Chapter
* Working collaboratively with the Data alliance to set and agree delivery standards that ensure strategic alignment with commercial priorities and meet the needs of our stakeholders
* Maintaining a consistent program structure to drive insights & metrics to support planning, prioritization and issue resolution across the Data Alliance
* Streamlining governance and operational processes to ensure efficient and effective data product delivery across the Data Alliance
* Leading and facilitating key governance forums and processes to ensure prompt escalation and resolution of issues and decisions
* Deliver operational capability enhancements within Jira and Confluence to automate processes, surface program data and support operational processes
* Coaching and mentoring colleagues across the Data Alliance on delivery best practices; facilitating workshops and running training sessions where needed
* Planning and facilitating key events such as Chapter Days, Quarterly Planning Processes, etc
* Demonstrated ability to lead a delivery chapter or community of practice, setting standards, sharing best practice and mentoring delivery professionals
* Commitment to driving innovation, efficiency, and improved delivery practices within teams and across the organisation
* Experience leading cross-functional teams, fostering a culture of collaboration, continuous improvement and high performance
* Skilled in building & maintaining delivery roadmaps, aligning outputs with strategic objectives and adapting plans in response to change
* Experience identifying, tracking, and mitigating delivery risks and dependencies across multiple teams or initiatives
* Ability to resolve conflicts, remove blockers, and adapt quickly to changing priorities and environments
* Skilled in using metrics (velocity, burndown, cumulative flow, cycle time, OKRs) to drive decisions, measure performance, and improve outcomes
* Strong ability to engage and influence stakeholders at all levels, including executives, product owners and technical teams
* Excellent communication skills (written and verbal) with the ability to simplify complexity and build trust across technical and non-technical audiences
* Deep understanding and hands-on experience of Agile delivery frameworks (e.g. Scrum, Kanban, Safe, etc)
* Strong facilitation and coaching skills to support teams in Agile practices and ceremonies
* Ability to lead teams and stakeholders through organisational or process change, including Agile adoption and transformation
* Advanced knowledge of Jira (configuration, dashboards, reporting, automation)
* Advanced knowledge of Confluence (spaces, templates, gadgets, knowledge management)
Qualifications
* Relevant project management qualifications (e.g. PRINCE2, PMP)
* Relevant agile certifications (e.g Scrum, Kanban)
* Experience in Agile delivery practices and tooling
* Advanced knowledge of Jira (configuration, dashboards, reporting, automation)
* Advanced knowledge of Confluence (spaces, templates, gadgets, knowledge management)
Benefits
* Annual on target bonus 10% (based on both personal and company performance)
* BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
* 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
* 2 weeks carer’s leave
* From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
* Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
* Life Assurance (4 x life cover pay)
* Exclusive colleague discounts on our latest and greatest BT broadband packages
* 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
* My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
* Discounted EE TV including TNT Sport and the NOW Entertainment membership
* Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
* Volunteering days so you can give back to your local community
* Brand new electric vehicle salary sacrifice arrangement, known as 'My EV'
* 24/7 private virtual GP appointments for UK colleagues
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