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Sales support administrator

Sheffield
Spider Web Recruitment Ltd
Sales support administrator
€28,500 a year
Posted: 16h ago
Offer description

Sales Support Administrator – North Anston, South Yorkshire


Benefits

* Competitive Salary: £27,000 – £30,000 per annum (depending on experience)
* Holiday: 25 days annual leave plus bank holidays
* Additional: Career progression opportunities; friendly and supportive team environment


About the role

As a Sales Support Administrator, you will play a key role in supporting the sales function of a fast‑growing market leader within the fuel industry. You will be responsible for delivering excellent customer service, managing client accounts, and ensuring smooth order processing and administration. This varied role requires you to support both new and existing customers, strengthen client relationships, and contribute directly to sales growth and retention. Working closely with the sales team, you will help ensure a high‑quality service is delivered at all times.


Key responsibilities

* Respond to incoming calls and emails promptly, delivering excellent customer service
* Build and maintain strong relationships with clients and suppliers
* Manage existing client accounts and identify opportunities for growth and re‑engagement
* Support the sales team in achieving targets and business objectives
* Assist with customer retention and engagement activity
* Process client orders accurately and efficiently
* Carry out general administrative duties including scheduling and document management
* Provide cover and support for colleagues during absences
* Maintain accurate records and ensure effective use of administrative systems
* Undertake any additional duties as required by the business


Qualifications / About you

Previous experience in customer service or account management, strong communication skills, and a proactive, professional approach are required. You must be highly organised, able to manage multiple priorities, and confident using Microsoft Office and administrative systems. A positive attitude, strong attention to detail, and willingness to contribute as part of a team are essential. Working hours are Monday – Friday, 8am – 5pm. Due to the location, you will need your own transport, and parking is provided.


Why them

The company operates across the UK, providing reliable fuel solutions and services to a wide range of clients with a strong focus on customer service, efficiency, and long‑term relationships. As a forward‑thinking organisation, they continue to expand while maintaining a supportive and professional working environment for its team.

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