Job Description
Café & Social Enterprise Manager
Location: Pontypridd
Hours: 37 hours per week with some evening and weekend work required
Salary: Competitive (dependent on experience)
Contract: Fixed term for 12 months
Barod Values
We employ passionate and motivated team-players who share our organisational values. We want our staff to ‘live’ our values and behaviours as they are at the heart of everything that we do.
Our Values are: Integrity, Positive Attitude, Empathy and Adaptability
Role Overview
We are looking for an experienced and motivated Café & Social Enterprise Manager to assist with starting-up and then leading the day-to-day operations of our brand-new Social Enterprise café.
This is a hands‑on role, ideal for someone who is confident managing both front‑of‑house and kitchen operations, including cooking when required.
The setting‑up and running of the café will be featured as part of a new BBC TV documentary series, so the Manager must be comfortable being filmed and included in programme content.
The Manager will play a vital role in supporting individuals back into meaningful employment, helping them develop confidence, structure, and pride through work.
Alongside managing daily café operations, the Manager will mentor and lead a diverse team, providing on‑the‑job training, supporting staff to gain skills and recognised qualifications and creating a safe, inclusive, and supportive working environment.
Benefits for this role
* Competitive salary (to be confirmed based on experience)
* Meals, coffee and drinks while working
* Supportive working environment with a friendly team
* Opportunity to lead and shape a dedicated team as part of an exciting new social enterprise project
* A varied, hands‑on role with real responsibility
* Other generous employee benefits
Role Responsibilities
In this role, you will:
* Oversee the daily running of the café, ensuring high standards of service, food quality, food hygiene standards and cleanliness;
* Manage, motivate, and support a diverse team with varying needs, abilities, and experience levels;
* Plan staff rotas, manage attendance and support staff development and training;
* Work in the kitchen as required, including food preparation and cooking;
* Ensure all food safety, hygiene, and health & safety regulations are adhered to at all times;
* Manage stock control, ordering, deliveries, and supplier relationships;
* Handle customer feedback professionally and resolve any issues promptly;
* Monitor costs, reduce waste, and support the financial performance of the café;
* Maintain a positive, inclusive, and productive working environment.
Person Specification
Ideally all of these requirements should be met by the candidate on appointment. However, a candidate who does not meet a particular requirement may be considered if the shortfall can be remedied within a reasonable time and the candidate offers other valuable skills, knowledge or experience.
* Prior experience of working in a café, restaurant or hospitality management role
* Strong kitchen experience, including cooking and food preparation
* Relevant food safety qualifications (e.g. Food Safety Level 3 or equivalent)
* Sound knowledge of food hygiene, allergen management and health & safety regulations
* Excellent leadership, communication and organisational skills
* Ability to manage a team with different requirements and working styles
* Flexible approach to working hours, including weekends and busy periods
* Proactive, hands‑on attitude with strong problem‑solving skills and an eye for detail
Further Information and How to Apply
The café will be part of an overarching recovery project led by Delivering a Caring Wales (DACW). DACW is a regional charity consisting of partner charities including Barod Project, Kaleidoscope Project, Adferiad Recovery and Safer Wales, with the aim of promoting good health in Wales and supporting individuals with substance use issues.
Apply on our website https://barod.cymru/about-us/work-with-us/ with your CV and a brief covering letter, outlining your experience and suitability for the role.
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