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Prysmian is a global cabling solutions provider leading the energy transition and digital transformation.
Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, over 33,000 employees, 104 plants and 27 R&D centers in over 50 countries.
Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.
Your contribution to Prysmian's Success:
We are looking for a Product Support Engineer to join our plant in Bishopstoke, Southampton. You will be responsible for providing a technical link between the Telecom Sales team and Connectivity R&D. Travel will be required (10-20%) for trade shows, events and visiting customers around. You will be responsible for:
* Technical support for tenders
* Day to day support to the internal sales team on product selection
* Practical product demonstrations and presentations to customers
* Develop and maintain an enquiry tracking system
* Evaluate product prototypes and submit technical reports
* Support customer type test visits
* Manage customer field trials and provide technical helpline support
* Deliver training and education to customers as required, possibly outside of the UK
* Calculate cost estimates for product variants
You are the right fit if you have/are:
* Ideally educated to HNC/Degree level within an engineering discipline
* Possess great communication skills at all levels within the Company, customers and trade shows
* Ability to build sound working relationships
* Preferably hold experience within the Optical Networks industry and hold experience in Connectivity product installation such as Closures, exchange equipment, MDU and SDU products and an understanding of optical network architectures. However, this is not essential and all training will be given.
* Excellent working knowledge of Microsoft Office including Word, Excel and Powerpoint
* Hold strong organizational skills to be able to prioritize workload effectively and be flexible to meet demanding deadlines
What we offer you:
* Defined Contribution pension scheme and generous life assurance
* Yes Share Scheme – annual enrolment
* Health Care Cash Plan – scheme which provides reimbursement of optical, dental and chiropody fees up to set limits.
* 24/7 free and confidential employee counselling service
* Enhanced maternity and paternity leave and pay
* Generous sick pay arrangements
* Dell Advantage discounts
* Rewards Portal – discounts on major retailers
* Cycle to work scheme
* Free onsite parking
* Transition to Retirement Policy
* Vitality scheme
* Free Flu Jab
Our selection process:
1. Application
2. HR interview
3. Hiring Manager interviews
4. Online assessment (30min)
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If you’re excited about the role and eager to contribute to a collaborative environment with challenging projects which drive impact for a sustainable future, we encourage you to apply!
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