Organization Description: Citigroup Inc., the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. As an integral part of Citi’s Enterprise Infrastructure Operations & Technology (EI O&T), PCA RM Tech teams provides Citi with business centric services offering a holistic & integrated set of resource options and capabilities: Resource and Location Strategy, Supply Chain, Non-Employee Global Staffing office, Third Party Management Operations among others. GFT Controllers Technology, RM Tech Supply chain Systems has functional and business ownership of Global Enterprise Applications supporting the Supply Chain, Resourcing and Third Party Risk Management areas. The Business Unit manages the end to end Application Lifecycle management – Program / Projects Implementation, Change Requests and Application Support. Job Summary: The candidate will execute a wide range of Enterprise Application support activities within Resource Management Organization / Supply Chain functions, both quantitative and qualitative in nature to support program management. Primarily support the tracking of the portfolio of development initiatives, programs, risks, and issues within the milestone process which is reported to the Technology Business Heads, and has high visibility across senior technology managers. Understand and execute on Enterprise Supply Chain systems vision and processes. Maintain positive and trusted working relationships with all business and internal stakeholders. Partners with business clients to understand their requirement needs. Support the Program Managers, Business Analysts and Development Teams by answering questions and resolving/escalating issues related to the project technological process. Assist in tracking and executing outstanding support tickets. Participate in User Acceptance testing (UAT) as needed. Work on complex production support queries and provide timely resolution for tickets, both Incidents and Requests Should be able to provide guidance for vendor support team Should have good understanding of ITIL Support process, Oracle financial applications Work on enhancements/change requests as part of legal & regulatory requirements Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support Provide analytical support by writing complex queries. Create standard and ad-hoc reports using Business Objects Web Intelligence or any other reporting tool. Assist in Joint Analysis and Design (JAD) sessions with technology for related changes. Schedule meetings as required, including preparation of meeting agendas and meeting minutes. Assist in training recruiting contract resources. This position provides a platform for continued development and visibility across a global organization as well as exposure to senior management and other functions. Additionally, the candidate will have the opportunity to work on various management activities as required. Provide analytical support (if appropriate) by writing queries. Assist in recruiting contract resources. Job Skills/Qualifications: 10- 12 years’ experience in relevant field Oracle ERP Financial modules. Having Good experience in Implementation, Enhancements, upgrade and rollout projects. Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher Good knowledge on Accounts Payable, General Ledger, iSupplier Good Knowledge on payment processes/Oracle workflows Have experience in electronic invoices processing and workflows Good knowledge on SQL/PL SQL queries Understanding of Oracle data models and integration with other modules Hands on experience in Oracle debugging techniques, excellent problem solving skills Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment. Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs. Attention to detail to ensure precision of data and overall quality of outputs. Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.). Ability to embrace and master new technologies and changing processes. Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere. Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills. Strong written/verbal communication skills. Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management. Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment Education: Bachelor's degree/University degree or equivalent experience Additional Job Description Job Families for Job Profiles: EIO&T / GFT Controllers tech Worker Sub-Type: Regular / Direct Staff Time Type: Full time Primary Location: Chennai Citi Solutions Center / Chennai Scheduled Weekly Hours : 40 Work Shift: 2 PM – 10 PM IST / EST AM hours Job Family Group: Technology Job Family: Business Analysis / Client Services Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the " EEO is the Law " poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting