Location: Remote / Hybrid– Stewartby, Bedfordshire (TAG Live® HQ) Company: TAG Live® Salary: £40,000 Contract: Full-Time, Permanent WHO ARE WE? TAG Live® is a UK-based live entertainment company redefining the future of family entertainment and experiences. Our passion is simple: Connecting Families through Live Entertainment and Experiences. We create, produce and deliver world-class live entertainment and experiences for leading brands across the leisure, tourism and hospitality sectors. We operate through five core work streams: • Creative • Client Delivery • Technical • Digital • Business Support From large-scale touring productions to bespoke entertainment activations, we partner with some of the most recognisable names in the industry. What makes us unique goes beyond what we deliver – it’s the way we bring it to life. TAG Live® is a family-first company. We believe brilliant entertainment starts with brilliant people. We support each other, we value life outside of work, and we build long-term careers - over short-term wins. We are ambitious. We are growing. And we are building something that lasts. At the heart of everything we do is our commitment to Superhero Service™ - a standard we hold ourselves accountable to. OUR CORE VALUES Keep it Real We are honest, straightforward, and authentic. No ego. No politics. Just clarity and trust. Go All In When we commit, we commit fully. Energy, focus, and pride in the detail. Make it Happen We are proactive, accountable and solution driven. Pivot Like a Pro Live entertainment evolves fast. We stay agile, adaptable, and commercially sharp. Good Energy Only We bring positivity, respect, and emotional intelligence to every room. We are looking for people who don’t just align with these values – but live them. WHO ARE YOU? You believe service matters. You care about standards. You care about outcomes. You care about the people around you. You’re comfortable in a fast-moving, entrepreneurial environment where accountability and collaboration go hand in hand. You understand that this is a business built on relationships - with clients, partners, and each other. You want to be part of a company that connects families, supports its people, and delivers exceptional experiences with pride. If you bring Good Energy, take ownership and know how to Make it Happen, we want to hear from you. THE ROLE The Technical Project Lead holds full accountability for AV operations and technical delivery across TAG Live® B2C activations, venues and client projects. This role combines strategic technical oversight with hands-on project leadership. You will translate creative concepts into technically robust, commercially viable and operationally safe delivery plans. From initial scoping through to live execution and debrief, you will own the end-to-end AV lifecycle. You will operate as the central technical authority across internal teams, freelance crews, production partners and suppliers. The objective is consistent, premium technical delivery that protects margin, ensures compliance and strengthens client confidence. This is a visible leadership role requiring on-site presence during build, live operation and breakdown phases. WHAT THIS ROLE WILL DO End-to-End AV Project Ownership Lead technical feasibility from creative handover through delivery Produce detailed technical specifications, equipment schedules and crew structures Manage rehearsals, show flow integration and live cue execution Oversee build, live operation and de-rig phases Ensure seamless integration across audio, lighting, visual and show control systems Technical Operations Leadership Provide overarching technical support and insight across all clients and projects Maintain strong communication across technicians to drive consistency and best practice Develop and implement technical processes and standard operating procedures Review and maintain technical infrastructure to ensure systems remain current and scalable Commercial & Budget Accountability Build and manage detailed AV budgets with margin responsibility Support wider departmental budgeting and procurement processes Monitor cost tracking and protect financial performance Identify efficiencies without compromising production value Compliance, Risk & Governance Maintain detailed knowledge of Health & Safety legislation and best practice Work with the Head of Compliance to ensure policies remain up to date Review and revise Safe Systems of Work and operational procedures Lead RAMS preparation and risk planning for activations Ensure documentation is audit-ready and delivery is compliant On-Site Leadership & Client Engagement Provide calm, decisive leadership in high-pressure live environments Set clear expectations across crew and suppliers Lead technical discussions with brand and agency stakeholders Manage client expectations while protecting operational feasibility Deliver structured post-event technical reporting and insight WHAT THIS PERSON WILL BRING Technical Expertise Proven experience leading AV delivery for high-footfall B2C activations or live brand events Strong cross-discipline knowledge across audio, lighting, visual and control systems Working knowledge of QLab, Avolites and industry software platforms Clear understanding of live technical compliance and safety standards Project & Commercial Leadership Demonstrable experience leading complex live projects end-to-end Experience managing AV budgets Strong stakeholder and supplier management capability Ability to protect margin while delivering premium production standards Operational Excellence Advanced planning capability including crew scheduling and logistics coordination Strong documentation standards and attention to detail Structured, organised and delivery-focused mindset Leadership & Behaviour Confident leading freelance teams and external partners Strong communicator across creative, operational and supplier environments Decisive problem-solver under pressure Positive, solutions-focused approach Comfortable working flexibly including weekends and travel Additional Requirements Full UK Driving Licence Ability and facilities to work from home when required. WHAT WE OFFER • Up to 28 days annual leave (plus bank holidays) • Flexible hybrid working • Technology package appropriate to the role • Company credit card for business-related expenses • Career development within a growing, ambitious business • A supportive, people-first culture that values your life outside of work WE ARE AN EQUAL OPPORTUNITY EMPLOYER At TAG Live® we are committed to building an inclusive and supportive workplace where everyone feels valued. We actively welcome applicants from all backgrounds, regardless of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities. Talent and attitude matter most to us. READY TO JOIN OUR TEAM? If you’re ready to Go All In, bring Good Energy and help us connect families through live entertainment, we’d love to hear from you.