About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, employing around 2,000 colleagues who support our wholesale distribution operations for our independent retail estate, company-owned stores, and the SPAR network.
Our SPAR retail stores operate in communities from Chichester to Land's End, and Bristol to Salisbury. They offer convenience goods, groceries, chilled foods, food-to-go, and essential local services including Post Office, lottery, and online collection and delivery services.
We pride ourselves on serving our communities with quality customer service and actively support local charities, notably Marie Curie.
About Poole
Poole is a coastal town known for its natural harbor, beaches, and maritime charm. The SPAR Court stores in Poole are community-focused, friendly, and well-organized, providing quick essentials and a personal shopping experience.
The Customer Service Assistant Role
This role offers more than just a job; it’s a career with training, learning, and apprenticeship opportunities. Key responsibilities include:
* Warm Welcomes: Greeting customers with a smile and providing excellent service.
* Store Standards: Ensuring smooth store operations.
* Customer Satisfaction: Using product knowledge, staying updated on promotions, and creating attractive displays.
* Transaction Accuracy: Processing sales accurately, cash handling, and securing company funds.
* Stock Management: Receiving, replenishing, and displaying stock.
* Cleanliness: Maintaining a tidy store environment.
* Legal Compliance and Food Quality: Ensuring product quality and compliance with regulations.
* Age-Related Sales: Complying with age-restriction laws and guidance.
* Health and Safety: Following safety guidelines to protect colleagues and customers.
What can you expect from a career with us?
* 10% discount on in-store purchases.
* 5.6 weeks of paid leave per year.
* Employee Assistance Programme and support through Grocery Aid.
* Company Pension Scheme after 3 months.
* Career progression, including apprenticeships and potential to become Store Manager.
Applications
If you’re passionate about customer service, enjoy community work, and want to grow your retail career, apply below and start your journey with us. Let’s create a welcoming, efficient, and safe shopping environment together!
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