About Cera
Cera is the UK’s largest HealthTech company and one of Europe’s fastest-growing businesses – harnessing preventative technology and AI to take care out of Britain’s hospitals and into patients’ homes. Our 10,000 carers and nurses deliver around 2.5 million patient home visits a month – a volume greater than all A&E attendances across England.
Cera is now Europe’s largest HealthTech company and one of its fastest-growing businesses, with circa $500 million in annualised revenues, and 150-fold growth in impact over the past five years. Cera has also gathered the largest home healthcare dataset in Europe, powering the development of cutting-edge AI products that have reduced hospitalisations by up to 70%, saving the UK Government and NHS more than £1 billion to date.
The UK’s Number 1 ranked HealthTech company, Cera’s pioneering approach has been recognised by numerous industry awards including a Newsweek AI Impact Award, the UK Tech Awards’ Tech for Good Prize, Health Tech Digital’s Best Use of Artificial Intelligence, the Deloitte Fast 50 and EY’s prestigious UK Entrepreneur of the Year Award 2024. Cera was recently recognised by TIME Magazine as one of the World’s Top HealthTech Companies, and has been recognised as the Number 1 Healthcare AI Company for 2025.
About the role
The Property & Facilities Coordinator will play a pivotal role in managing the day-to-day operations of property and facilities for Cera Care. This position ensures the efficient and safe functioning of properties, supports ongoing maintenance, and oversees compliance with relevant regulations.
The ideal candidate will be a detail-oriented, proactive individual with strong organisational and communication skills, and a minimum of 2 years experience in the industry.
Responsibilities
Facilities Management:
* Coordinate and oversee routine maintenance, repairs, and upgrades to facilities.
* Manage relationships with suppliers, contractors, and service providers.
* Visit branches as and when required.
Property Management:
* Support lease administration, including tracking leases, rent payments, and tenant requests.
* Assist with keeping our Property Management System up to date.
* Handle tenant communications and resolve property-related issues promptly.
Safety and Compliance:
* Ensure compliance with health, safety, and environmental regulations.
* Maintain accurate records of inspections, certifications, and safety documentation.
* Manage relationships with suppliers to ensure PPM is conducted.
Administrative Support:
* Maintain an organised record of maintenance schedules, warranties, and service contracts.
* Prepare reports on property performance, budgets, and maintenance activities.
* Support the implementation of new systems and processes to improve facilities management efficiency.
Project Coordination:
* Assist with property improvement projects, including planning and execution.
* Monitor timelines, budgets, and deliverables to ensure successful project completion.
Qualifications and Skills
Education:
* Property Management, Business Administration, or a related field preferred.
* Equivalent experience will also be considered.
Experience:
* 2+ years of experience in facilities or property management.
* Knowledge of building systems (HVAC, electrical, plumbing) is a plus.
Skills:
* Excellent organisational and time management skills.
* Strong communication and interpersonal abilities.
* Proficiency in Microsoft Office Suite / Google Workspace and facilities management software.
* Basic understanding of budget management and financial reporting.
Certifications:
* Facilities or property management certifications (e.g., FMP, CPM) are advantageous but not required.
General Company Responsibilities
* Equality, Diversity and Inclusion (EDI): Employees are expected to promote and uphold the organisation’s commitment to equality, diversity, and inclusion by fostering a respectful and inclusive working environment.
* Health and Safety: Employees must ensure compliance with health and safety regulations and organisational policies, and take responsibility for their personal safety and the safety of others.
* Training and Development: Employees must engage in all relevant Company mandatory training, workshops, and learning opportunities.
Policies and Procedures: Employees must adhere to all organisational policies and procedures.