Job Description
About the Role
Are you an organised and compassionate professional with experience in the care sector? Are you a driver with access to your own vehicle and open to a dynamic role that includes travel? If so, this is your opportunity to become a key part of a growing care organisation making a real difference.
We are seeking a proactive Care Coordinator to lead and support the smooth delivery of services across Hertfordshire, London, and the Home Counties. You will manage rotas, support the recruitment process, oversee operational delivery, and ensure that our support staff and service users receive the best possible experience.
Driving is Essentia
Due to the nature of this role, you must hold a valid UK driving licence and be willing to travel regularly to our services across the region. Mileage expenses are covered as part of your duties.
Key ResponsibilitiesCare Coordination & Support Delivery
* Plan and maintain staff rotas in line with service user needs and compliance requirements.
* Respond quickly to rota gaps and emergencies, ensuring continuity of care.
* Conduct service user assessments, create transition plans, and support care plan reviews.
* Liaise with families, professionals, and external stakeholders to ensure collaborative care delivery.
* Support new packages by setting up systems, scheduling introductions, and arranging staffing.Team & Operational Support
* Assist with recruitment processes, including interviews and compliance tracking.
* Provide day-to-day oversight of team schedules, documentation, and service standards.
Administration & Payroll
* Handle general office admin tasks such as filing, letter writing, and responding to calls/emails.
* Assist with the monthly payroll process, including verifying hours, leave, and mileage.
?? What We're Looking ForExperience & Requirements
* Prior experience in a care coordination or operational support role.
* Full UK driving licence and willingness to travel across the region (essential).
* Confident using IT systems and managing digital records.
Ideal Traits
* Strong communicator who builds relationships easily.
* Detail-oriented, organised, and able to manage competing priorities.
* Kind, patient, and empathetic with a genuine interest in people's wellbeing.
* Adaptable, proactive, and confident in decision-making.
* Committed to delivering person-centred, high-quality care.
What You'll Receive
* Salary: £26,000-£30,000 (depending on experience)
* 28 days annual leave
* Opportunities for development and progression
* Mileage expenses for travel between services