We are looking for an experienced and driven Shift Manager to join our chilled food manufacturing operation in Ebbw Vale. Reporting to the Production Manager, you’ll play a key leadership role in delivering safe, efficient, and high-quality production while creating a positive and high-performing team culture. This is an exciting opportunity for a strong people manager with a passion for operational excellence, food safety, continuous improvement, and developing teams within a fast-moving manufacturing environment. Job Title: Shift Manager – Chilled Food Manufacturing Shift Pattern: 06:00 - 06:00 4on 4off Location: The Compleat Food Group, Ebbw Vale, Rassau Industrial Estate, NP23 5SD Salary: Between £32,000 and £35,000 per annum depending on experience About The Compleat Food Group At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat. We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better. What You’ll Be Doing As Shift Manager, you’ll lead the daily production operation, ensuring customer expectations, quality standards, and production targets are consistently achieved. Lead, motivate, and supervise production teams to ensure safe, compliant, and efficient operations Deliver daily production targets, KPIs, output volumes, and quality standards Maximise productivity by coordinating labour, materials, and equipment effectively Drive food safety, GMP, HACCP, hygiene, and health & safety compliance at all times Monitor production performance and resolve operational issues quickly and effectively Support continuous improvement initiatives focused on reducing waste, downtime, and inefficiencies Conduct shift handovers and communicate operational priorities clearly across teams Coach, train, and develop team members, including succession planning and skills development Manage attendance, performance, employee engagement, and disciplinary processes where required Work collaboratively with Engineering, Quality, Warehouse, and Planning teams to maintain smooth production flow Ensure accurate completion of production records, compliance documentation, and reporting Promote a positive safety-first culture and maintain excellent housekeeping standards Lead by example and build strong cross-functional relationships across the site What We’re Looking For We’re seeking a confident operational leader who thrives in a fast-paced manufacturing environment and can inspire teams to deliver exceptional results. Previous experience in a Shift Manager, Production Supervisor, or similar leadership role within food manufacturing Strong understanding of chilled food production environments Excellent knowledge of Food Safety, HACCP, GMP, and Health & Safety standards Proven ability to lead teams, manage performance, and drive engagement Strong problem-solving and decision-making skills Experience delivering against production KPIs and operational targets Food Safety or Health & Safety qualifications Why Join Us? At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth: Financial & Lifestyle Benefits Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension 20 days annual leave plus 8 bank holidays with the option to purchase extra Holiday Discounts via our online retail platform Access to enhanced retail discounts online and in-store Free product handouts across our sites, so you can sample and enjoy our delicious products first hand EV charging points - available at selected sites Health & Wellbeing 24/7 access to GroceryAid for free financial, emotional, and practical support Physical Wellbeing Hub - free on-demand exercise classes, gym discounts Free diet & nutrition advice with access to thousands of healthy recipes Online wellbeing support - from mindfulness to lifestyle resources Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid Career Growth & Development Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Company Mentoring Scheme to add depth and really support your career journey Recognition through Club Compleat rewards Community & Culture 2 paid volunteering days per year to give back to causes that matter to you Charity initiatives and fundraising events Team socials to connect and celebrate together Employee networks & support groups - including Women @ Compleat New baby gift for new parents What You Should Know About How We Recruit At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work. We’re proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you — confidentially and with care. We hire the best people for our roles, not the same people. Whoever you are, wherever you’re from, we focus on what you do and the impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance. You’ll also find benefits that support people at every life stage, plus active internal networks — including Women @ Compleat, LGBTQIA, and Neurodiversity Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.