As a Front of House Supervisor at Sodexo at HMNB Portsmouth, Portsmouth, Hampshire PO1 4QT, you'll lead a front-of-house team, ensuring smooth operations in the bar and food outlets. Your role is customer-facing, with a key focus on interacting with our Armed Forces personnel every day. Join Sodexo and take on a role where your leadership makes a real difference, with opportunities to grow and develop along the way. What you'll do:
1. Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
2. Oversee cleanliness and hygiene standards in all front-of-house areas.
3. Collaborate with catering management and chefs to maintain smooth communication and team alignment.
4. Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
5. Conduct regular safety walks to identify and address any risks.
6. Conduct weekly team huddles with the team.
7. Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.
Requirements:
* Experience in a similar role, with knowledge of catering operations and some supervisory or team leadership experience.
* Experience in hospitality (hotel, bar, or restaurant) is a plus.
* Strong customer service and communication skills.
* Ability to motivate and lead a team effectively.
* Comfort with working at a fast pace and adapting to changing situations.
* A collaborative mindset and the ability to communicate well with senior management.
Working pattern:
* 5 out of 7 days a week
* Mixed pattern between 6:00-20:00 with occasional functions
Salary: £12.71 per hour
Benefits include:
* Site car parking
* Career development opportunities within Sodexo
* A friendly and supportive work environment
* Wellbeing support including online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme
* Financial benefits such as discounts, salary finance support, retirement plan, and death-in-service benefit
* Career growth through apprenticeships, learning tools, and development opportunities
* Work perks like Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform
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