About the role
You will be the first point of contact for any queries relating to learner and administration for courses run by Dysgu Bro Ceredigion. You will have responsibility under the line management of the Team Manager for Dysgu Bro for liaison with Awarding Organisations, entry of Dysgu Bro learner information into management information systems (MIS) and e-portfolio systems. You will provide operational support to management and teaching staff, including creation of social media posts and promotional materials using information provided by colleagues and management of the Dysgu Bro website.
About the candidate
Are you highly organised, great with people, and confident using technology? We’re looking for someone with excellent communication and numeracy skills, strong ICT experience, and a professional yet approachable manner. In this role, you’ll communicate effectively with members of the public and partner organisations, both in person and over the phone. You will use your problem-solving skills to gather and interpret information, applying a methodical approach with great attention to detail. You will need to manage your time and priorities to meet deadlines in a fast-paced environment. We need someone who can work flexibly—whether independently or as part of a team—to adapt to the changing needs of our service. If you’re friendly, organised, and ready to make a difference, we’d love to hear from you!
Due to the requirements of the role the successful candidate must have a level of Welsh fluency on appointment. Please see the person specification for the further details.
Our offer to you
We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.
In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.
We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:
1. Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.
More information about our wide-ranging employee benefits can be found on our Interviews
Interview date TBC. Interviews to be held in person at Llanbadarn Learning Centre, Aberystwyth.
Additional Information
Safeguarding children and young people is a key priority for us. We aim to support children, young people and adults at risk to ensure they are as safe as they can possibly be and acknowledge they have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require an Enhanced Check by the Disclosure and Barring Service (DBS).
Get in touch
For further information and an informal discussion regarding this post please contact Alison Newby on or email
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
What we offer
Work-life balance
Lifestyle savings scheme
Generous employer pension scheme
Cycle to work scheme
Learning and development
Where you'll work
Schools and Culture
We offer appropriate challenge and support to our schools, to help them deliver first class education to all pupils, across the age and ability range. Our primary functions are as follows:
2. School Improvement: Leadership; Support and Challenge, Teaching and Learning; Digital Literacy; Literacy and Numeracy; Welsh in Education
3. Additional Learning Needs: Provision for pupils with Additional Learning Needs, Inclusion; Attendance; Educational Psychology
4. Pupil Wellbeing:Counselling; Welfare; Anti-Bullying, Pupil Voice
5. Education Governance: Data ; Governor Support, Policy support
6. School Admissions
7. Culture: Music Service; Cered; Felinfach Theatre; Museum
8. Infrastructure and Resources: Planning School Places; Modernisation and Twenty First Century Schools Programme; Buildings; Grants
9. Catering: Day Centres; Primary Schools; Residential homes.
10. Childcare Unit: Childcare Sufficiency Assessment; Childcare & Play Grant; Childcare Offer; Out of School (After School Clubs and Holiday Playschemes); Day Nursery, Cylch/Playgroup & Childminder business support and staff training
Aberystwyth Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland.